Account Manager

6 months ago


Rotorua, New Zealand Carters Full time

**About the company**
At CARTERS, we've been helping build New Zealand - and Kiwi trade careers - for over 150 years. Our continued success and reputation as the best building partner in the market can only happen with the right teams. That's why we look for people, who are results-focused, have shared values and are passionate about customer success.

**About the role**
As an Account Manager your focus is on customer retention by maintaining strong customer relationships, as well as new business development through prospecting, networking and relationship building.
With a focus on growth, you'll split your time managing an established ledger of independent residential builders and Group Home customers, while hunting for new business opportunities in the Rotorua, Putaruru, Tokoroa region.
You'll manage your call cycle ensuring results driven engagements with customers on building sites, identifying opportunities and understanding your customers' builds and anticipating what they need next.
You will develop and maintain supplier relationships to ensure we provide complete solutions and packages for customers. You will be heavily involved in the entire sales process, collaborating with internal teams around stock availability, delivery times and pricing to ensure customer needs are met and issues resolved in a timely manner.

**Skills & Experience**
- Solid planning and organisational skills
- A proven sales and relationship management track record
- An eye for emerging markets
- Highly self-motivated with exceptional work ethic
- Strong commercial adaptability and agility
- Solutions-focused
- Building or trade industry knowledge is advantageous

**What we offer**
In return, we'll make sure you're looked after in a professional, positive, inclusive and supportive working environment that you can be proud of. We offer:

- A competitive base salary plus incentives, Vehicle, laptop & mobile
- 7.5% Benefits Package, includes Superannuation Savings Scheme, Life & Disability Insurance
- We also pay for your Southern Cross Health Insurance
- Training, development, coaching and promotional opportunities
- Supportive, respectful, fun, collaborative, diverse team
- Buying privileges across all Carters stores


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