Motel Duty Manager/marketing Manager
6 months ago
Home in Heart Ltd, trading as Hideaway of Rotorua motel, located in Rotorua. We are looking for a full-time Motel Duty Manager/ Marketing Manager to join our busy team.
We will provide the minimum guaranteed hours of work is 30 hours per week, at rate NZD $29 to NZD $ 32 per hour.
**Job description**:
- Taking client bookings for rooms and on local tours and attractions.
- Directing and overseeing reservation, reception, room service and housekeeping activities.
- Research potential demand both domestically and internationally to increase occupancy and make profitable use of accommodation.
- Familiar with Channel Management system, and Online Travel Agencies (OTA).
- Managing staff rosters ensuring a seamless check in & check out process.
- Supervising security arrangements, and garden & property maintenance.
- Assessing and reviewing customer satisfaction.
- Overseeing accounting and purchasing activities.
- Ensuring compliance with occupational health and safety regulations.
- Provide guests with local tourism information.
**What we require**:
- Relevant qualification is required.
- Must have previous customer service/sales experience or work in tourism related occupations.
- Eftpos handling skills and receptionist skills will be preferred.
- Exceptional communication and interpersonal skills.
- Available on Weekends and Public Holidays
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