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Service Desk Team Leader

4 months ago


Auckland City, New Zealand SKYCITY Full time

**Our team of ITC professionals are dedicated, energetic and results-focused. We operate a large, complex IT infrastructure at SkyCity, which touches every part of the employee and customer experience. We're constantly looking to improve performance to stay ahead of our growing business.**

We are looking for a Service Desk Team Leader to support our hard working Service Desk Analysts with their allocation of work, manage relevant issues and incidents while ensuring the team are fully trained. Recruiting new team members and building a high performing team who want to ensure the best customer service to the business.

**What's great about working at SkyCity**:

- A supportive and diverse company culture
- Work with people who care, are driven and energetic
- Medical insurance
- $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
- Heavily discounted staff car parking and dry cleaning
- Career progression
- Discounts at our outlets
- Free trips for you plus one as many times as you like up the Sky Tower

**The career opportunities we have at SkyCity are so diverse, and so are we. We don't just accept differences, we celebrate and support them. We recruit based on capability and performance - regardless of gender, gender identity or expression, race, national origin, age, educational background, disability or religious beliefs