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Support Technician, Inoc/comcen

4 months ago

Wellington City, New Zealand Government Communications Security Bureau Full time

Technology Directorate is always on the 'move' - maintaining current systems, implementing new solutions and looking ahead to the future. With an ambitious work programme, your skills and experience will be highly valued as we support and deliver technology solutions for GCSB, NZSIS and the wider security and intelligence sector.

We are currently on the hunt for two Support Technicians to join our Information Network Operations Centre/Communications Centre (INOC/COMCEN) team in our Service Management Unit. These roles will be on a 24/7/365 roster so the ability to work shifts is required.

**Responsibilities of the role will include**:
Monitoring cryptographic equipment and systems at remote sites for correct operation and potential outages
Monitoring GCSB and partner data flow connections, taking diagnostic/corrective action as necessary
Processing NZSIS Intelligence reporting
Transmission and receipt of messages for various departments
Providing the first point of contact for any IT helpdesk related queries outside normal working hours
Customer liaison and coordination with internal and external Agencies

What you will bring

Ideally you will have exceptional problem solving skills, have top-notch communication skills and a results-oriented mind-set with a desire to never stop learning

**You will also have**:
Demonstrated experience in system administration of either Windows or Linux-based systems
Knowledge of system security
An understanding of Local Area and Wide Area network operation and maintenance

To be eligible for employment within the NZIC you must have been a NZ citizen for at least 10 years. Alternatively you must hold a current NZ Residency Class Visa and ideally have been a citizen of UK, USA, Canada or Australia for at least 10 years.

Job Details

Reference #

7232

Location(s)

Wellington

Salary

Band E $63,496 (90%) - $81,134(115%)

Midpoint of the salary range (100%) reflects full competence in the role

Closes on

11 Feb 2024 23:55

Work type(s)

Permanent full-time

Job level(s)

Entry, Graduate, Experienced

Expertise

Information Technology