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Ict Field Support Technician

7 months ago

Wellington City, New Zealand Origin Network Limited Full time

We are a telecommunications business and we are looking to employ a full time permanent employee as an ICT Field Support Technician for Wellington Region. In this role, you will be responsible for Fibre installations as well as remedial work.

As an ICT Field Support Technician, you will be responsible for:
1. Working at commercial and residential sites at various locations.

2. Study network plans and scope new sites for installation.

3. Installing new devices and equipment (Wi-Fi and Internet Devices and Products).

4. Repairing and replacing network infrastructure devices, ONT, peripherals and other equipment.

5. Installing Routers, Switches, ADSL and VDSL Modems and Configuration.

6. Planning, Designing, Developing and implementing Voice and Data communication network infrastructure.

7. Network Cabling Installation and Troubleshooting.

8. Fault Diagnostic, troubleshooting and resolving technical issues.

9. Identify bottlenecks and interruption to data signals and troubleshoot appropriately.

10. Network Maintenance.

11. Call Logs and required documentation.

12. Following procedures and guidelines.

13. Maintain quality standard and network performance; Monitor and Review.

15. Liaison with UCG and Chorus team members, other contractors, vendors, field managers and other resources to fulfil technical requirements.

16. Optimum usage of inventory and instruments and equipment and accountability.

17. Work as a team member and independently as per requirement.

18. Digging and working on hard and soft surface as per chorus standards

19. Ensure health and safety guidelines are followed at all times

Requirements for the role:

- Must have some relevant qualification
- Preferably have some relevant work experience
- Ability to understand design documents and plans is a must
- Must have class 1 driver license or international equivalent
- Excellent communication and time management skills
- You must be physically fit
- You must be committed to work, punctual, honest and reliable