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Support Technician, Inoc/comcen
3 weeks ago
Technology Directorate is always on the 'move' - maintaining current systems, implementing new solutions and looking ahead to the future. With an ambitious work programme, your skills and experience will be highly valued as we support and deliver technology solutions for GCSB, NZSIS and the wider security and intelligence sector.
We are currently on the hunt for two Support Technicians to join our Information Network Operations Centre/Communications Centre (INOC/COMCEN) team in our Service Management Unit. These roles will be on a 24/7/365 roster so the ability to work shifts is required.
**Responsibilities of the role will include**:
- Monitoring cryptographic equipment and systems at remote sites for correct operation and potential outages
- Monitoring GCSB and partner data flow connections, taking diagnostic/corrective action as necessary
- Processing NZSIS Intelligence reporting
- Transmission and receipt of messages for various departments
- Providing the first point of contact for any IT helpdesk related queries outside normal working hours
- Customer liaison and coordination with internal and external Agencies
What you will bring
Ideally you will have exceptional problem solving skills, have top-notch communication skills and a results-oriented mind-set with a desire to never stop learning
**You will also have**:
- Demonstrated experience in system administration of either Windows or Linux-based systems
- Knowledge of system security
- An understanding of Local Area and Wide Area network operation and maintenance
For more information check out our website today
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