Client Support-scheduler
6 days ago
Are you passionate about our community and making a difference to peoples lives' Great opportunity to work for a not-for-profit organisation, whose main focus is to provide people with disabilities access to an array of services designed to make life easier and more meaningful.This is a great opportunity to be part of a remarkable organisation and team that aims to make a difference in the lives of disabled people
We have an immediate need for 2 Client Support people. You will be doing general Administration Support work and if you have Customer Service experience then your skills may be used in this area as well.
**Responsibilities include**:
- Contacting clients and scheduling assessments including written confirmation
- Identify client support needs whilst supporting client on user driven process
- Assist clients to understand and access the range of services offered and support clients
- Guide clients on how to make a referral
- Provide information, educate and advise contacts and clients about their eligibility.
**To be successful in this role you will need**:
- Exceptional interpersonal communication skills and proven customer service & administration ability.
- Confident, empathetic approach when dealing with a diverse range of clients needs and culturally sensitive.
- Passionate about making a difference in our community.
- Highly organised with a keen eye for detail and the ability to work from home or office if you are based in Auckland.
- Experience working with different databases or systems.
Immediate start, You will get the opportunity to be part of a hard working Organisation that are passionate about delivering a high level of service to their valued clients in the community.
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