Trade Service Desk Team Member

23 hours ago


New Plymouth, New Zealand Mitre10 Full time

Be a key member of our team and work within an organisation that has twice been voted New Zealand’s most trusted home improvement store. Much of that trust comes from knowing we, like the other Mitre 10 stores, are completely New Zealand-owned and operated.

Mitre 10 MEGA New Plymouth, as part of Mitre 10 (New Zealand) Ltd, is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. This is your chance to grow your career within our “big box” format store.

This is a key role within our store, which requires a smart, quick thinking and capable person to work on our busy Trade Customer Services front desk.

We have several vacancies

The Trade Customer Service Checkout team deliver the first and last impression of our Trade business and the person we seek to support this area must have the ability to remain cool under pressure and be able to think on their feet. You will be serving customers face to face, taking telephone calls, completing checkout sales and all the other ‘one off’ situations that arise on a day to day basis.

To be successful you must have:

- Previous customer service experience
- A passion for providing excellent customer service
- Be a detail minded self-starter
- Be able to multi-task, and have the ability to follow through and follow up situations in a timely manner
- Experience working with a Point of Sale (POS) system
- A can-do attitude - an action orientated person - high level of accuracy and attention to detail; and
- Be computer savvy and organised
- Having worked with Timber, or construction materials a distinct advantage
- Forklift licence an advantage but not essential for this role
**_
This role is Tuesday - Saturday or Sunday to Thursday. Store _**_opening _**_hours are 0700 closing at 1800 all shifts are 8 hours a day. Latest finish 1800._**

**_
(both roles are 40 hours)_**

If you believe you are the person we are looking for, please forward a CV and cover letter via this website.



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