Service Desk Team Member

2 months ago

New Plymouth, New Zealand The Warehouse Full time

**Company Description**
The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public good and sustainability initiatives.

The Warehouse stores or ‘red sheds’ are a kiwi household name, with a presence in virtually every kiwi home and community. By putting the customer first The Warehouse succeeds in being one of the best retailers in New Zealand and our friendly, helpful Team Members help keep our customers shopping with us.

This exciting and dynamic role is a perfect fit for someone who understands the value of exceptional customer service. As a Customer Service Team Member, you'll be stationed at our in-store service desk, where you'll play a pivotal role in ensuring our customers receive the highest level of service possible.

Your day-to-day responsibilities will include answering customer inquiries and providing advice to processing returns, exchanges, refunds, and transfers. You'll also support our Loss Prevention team by assisting with security measures and ensuring the safety of our store. Also, you'll be able to help supervise and support the Checkout area as needed, making sure that all transactions run smoothly and efficiently.

We're looking for a team player with excellent communication skills, a positive attitude, and the ability to work well under pressure. Suppose you're passionate about delivering exceptional customer service and are ready to take on new challenges and opportunities. In that case, we want to hear from you

**Days and hours of work are Sunday to Wednesday**:

- Sun, Mon 2:45pm - 8:30pm & Tues, Weds 8:00am - 3:30pm

**Please note; this is a fixed term position until the 1st March 2025.**
**Qualifications**
Ideally you will have:

- Previous experience in retail, hospitality or a customer facing role
- A positive, can-do attitude
- Strong attention to detail, especially with Audit requirements
- Ability to think quickly on your feet
- Resolve customer issues in a timely manner
- The ability to undertake heavy lifting, climbing ladders and being on your feet for long periods

**Additional Information**
What can The Warehouse offer you?
- Team Card: Your team card gives you significant savings at each of our brands, including The Warehouse, Warehouse Stationery, Noel Leeming and Torpedo7.
- Here for Good Leave: You will have one day of paid leave every year to volunteer and do good in your community.
- Birthday Leave: To celebrate and recognize your special day, you will be entitled to a day of paid leave each year to celebrate your birthday.
- Counseling: Through Benestar, you can access free confidential counseling and advice.
- Career Progression: an excellent steeping stone into other internal opportunities.
- Plus loads more

  • Ict Service Desk Support

    6 months ago

    New Plymouth, New Zealand Wells Full time

    Wells Instrument & Electrical Limited has an exciting opportunity in the internal technology team, who provide support for the Wells group of companies. Wells Instrument & Electrical Limited is part of the Wells group of companies. Wells is a solid and progressive company recognised for providing electrical, technical, and automation contract services to our...

  • Customer Service Team Member

    7 months ago

    New Plymouth, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Team Member

    6 months ago

    New Plymouth, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Senior Service Desk Technician

    6 months ago

    New Zealand Consult Recruitment Full time

    Our client, a pioneering IT consultancy with decades of industry leadership, is embarking on an exciting phase of technological modernisation. Specialising in solutions like HyperV, VMWare, Azure, and MS365, they aim to enhance their service delivery and client satisfaction. As part of their expansion, they are hiring a Senior Service Desk Technician based...

  • Trade Customer Service Team Member

    6 months ago

    New Plymouth, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Retail Team Member

    7 months ago

    New Plymouth, New Zealand Supercheap Auto Full time

    **Retail Team Member Supercheap Auto New Plymouth (Taranaki)** Supercheap Auto is seeking the next talented member of our passionate and energetic team - combine your great retail experience and customer service skills to make it SUPER We don’t just sell products; we're about inspiring our customers to get the most out of their leisure time and we want...

  • Casual Team Member

    6 months ago

    New Plymouth, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...

  • Permanent & Casual Team Members

    7 months ago

    New Plymouth, New Zealand Mitre10 Full time

    Mitre 10 needs no introduction as a proudly New Zealand owned and operated business. Mitre 10 MEGA New Plymouth is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. Our success includes; Employer of Choice Award Winner...

  • Permanent & Casual Team Members

    6 months ago

    New Plymouth, New Zealand Mitre10 Full time

    Mitre 10 needs no introduction as a proudly New Zealand owned and operated business. Mitre 10 MEGA New Plymouth is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. Our success includes; Employer of Choice Award Winner...

  • Nightfill Team Member

    6 months ago

    New Plymouth, New Zealand The Warehouse Full time

    Company Description The Warehouse Group (TWG) looks after some of New Zealand’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. As we've grown to be NZ's largest retailer, so has our ambition to be a positive force for NZ. Right now, the planet faces big challenges and we're...

  • Customer Service Team Member

    6 months ago

    New Lynn, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Team Member

    6 months ago

    New Lynn, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Team Member

    3 months ago

    New Lynn, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Customer Service Team Member

    6 months ago

    New Lynn, New Zealand Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Self-checkout Team Member

    7 months ago

    New Plymouth, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number of public...

  • Part Time Permanent Team Members

    6 months ago

    New Plymouth, New Zealand Mitre10 Full time

    Mitre 10 needs no introduction as a proudly New Zealand owned and operated business. Mitre 10 MEGA New Plymouth is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. Our success includes; Employer of Choice Award Winner...

  • Part Time Permanent Team Members

    6 months ago

    New Plymouth, New Zealand Mitre10 Full time

    Mitre 10 needs no introduction as a proudly New Zealand owned and operated business. Mitre 10 MEGA New Plymouth is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. Our success includes; Employer of Choice Award Winner...

  • Part Time Garden Team Members

    6 months ago

    New Plymouth, New Zealand Mitre10 Full time

    Mitre 10 needs no introduction as a proudly New Zealand owned and operated business. Mitre 10 MEGA New Plymouth is a dynamic and growing company, with a vision to provide great quality products and the best value and expertise to enable our customers to have an affordable and easy DIY experience. Our success includes; Employer of Choice Award Winner...

  • Team Members

    6 months ago

    New Plymouth, New Zealand St Pierre's Sushi and Bento Full time

    **Konnichiwa! Do you love Japanese food? Are you looking for stable employment and to develop your career in hospitality?** **Join our New Plymouth Team today,** and gain valuable insights into what it takes to operate a high-achieving hospitality business in New Zealand! From food presentation and safety, to outstanding customer service and professional...

  • Seasonal Casual Retail Team Member

    7 months ago

    New Plymouth, New Zealand Macpac Full time

    **Seasonal Casual Retail Team Member Macpac New Plymouth (Taranaki)** Join the team during our peak trading period between now and September. Fantastic opportunity to join Macpac at one of the most exciting times of the year! At Macpac we love our team to be passionate about what they do, if you are enthusiastic about the outdoors, have a love of travel or...