Case Manager

9 hours ago

Auckland City, New Zealand Marsh Full time

Wellnz is seeking to appoint a Case Manager based in Auckland.

**What can you expect?**

**Wellnz **, now a part of **Marsh,** has a rare opportunity for a talented individual experienced in Claims Management or Case Management.

**Wellnz** is a leader in human risk consultancy. We work closely with our employers to support their people with: injury management, return to work support for non-injury factors (illness, mental health), injury prevention, early intervention and other wellbeing services. Due to our growth we are in need of passionate, experienced and values driven talent to join our team.

**What is in it for you?**

This is a rare opportunity for a motivated individual with Claims or Case Management experience looking for something different, where they can put their exceptional relationship building skills to great use. The Case Manager role manages a caseload of mostly physical injuries that occur outside of work, eg. weekend sports. The role will work closely with one main major client to assist in minimising the impact to everyday life and work. Case Managers at Wellnz enjoy a flexible working environment where they get to choose where they work up to three days per week

Marsh strongly believes in “Feeling comfortable bringing your whole self to work is a fundamental right of every colleague”. We offer the following benefits to our employees so they feel valued each day at work:
- Leading training and development programmes
- Modern CBD offices
- Great team environment with energetic and supportive colleagues
- Opportunity to learn and grow as a professional

**We will count on you to**:

- Manage a portfolio of cases on behalf of our client
- Manage claims to meet the Client Service Level Agreements, ACC Audit Standards, legislation and Wellnz’s commitment to quality
- Promote a healthy and safe working environment
- Ensure a high standard of customer service to injured clients is achieved and maintained in accordance with the Code of Claimant Rights
- Conduct regular client contact to discuss claims and develop effective and efficient working relationships
- Keep management adequately informed as to progress and ongoing relationships with clients
- Continually work towards professional development and maintain a competent practice

**What you need to have**:

- Case Management or Claims Management experience, either from a Government body or an insurer
- Strong ACC Legislative knowledge
- Relevant tertiary qualifications in business and/or rehabilitation or health related discipline
- Commitment to the philosophy of a case management model of practice
- Excellent communication, interpersonal, relationship and leadership skills
- Sensitivity to equity, culture and disabilities
- Effective written and oral communication skills
- Strong customer service skills and customer focused
- Negotiation skills
- Microsoft Word skills
- Proven time management and organisational skills including the ability to meet deadlines and work under pressure
- Self-motivated and energetic and confidence to work independently

**Are you Ready to Join?**

**About Marsh**:
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

  • Case Manager

    2 months ago

    Auckland City, New Zealand New Zealand Government Full time

    **Case Manager, Auckland** **Permanent Full Time** *** **Te Haeata/The Opportunity** As a Case Manager you will work with a small team responsible for the successful operation of the Tribunal. You will be coming into a fast-changing environment that will require a high level of agility and resiliency. You will be able to communicate confidently with...

  • Case Manager

    6 days ago

    Auckland City, New Zealand Marsh Full time

    Wellnz is seeking to appoint a Case Manager in Auckland **What can you expect?** **Wellnz **, now a part of **Marsh,** has a rare opportunity for a talented individual experienced in Claims Management or Case Management. **Wellnz** is a leader in human risk consultancy. We work closely with our employers to support their people with: injury management,...

  • Case Manager

    5 days ago

    Auckland City, New Zealand Marsh Full time

    **Case Manager** **What can you expect?** **Wellnz (JLT company)**, now a part of **Marsh** has an opportunity for a motivated and experienced Case Manager looking for something different, where they can put their excellent communication and relationship building skills to the test. **Wellnz** is a leader in human risk consultancy. We work closely with...

  • Case Manager

    7 days ago

    Auckland City, New Zealand Marsh Full time

    **About the job** **Case Manager** **What can you expect?** **Wellnz **, now a part of **Marsh** has an opportunity for a motivated and experienced Case Manager looking for something different, where they can put their excellent communication and relationship building skills to the test. **Wellnz** is a leader in human risk consultancy. We work closely...

  • Case Manager

    7 months ago

    Auckland City, New Zealand Aon Corporation Full time

    Posting Description: **Case Manager - WorkAon** Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow...

  • Case Manager

    3 months ago

    Auckland City, New Zealand Aon Corporation Full time

    Posting Description: **Case Manager - WorkAon** Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world. Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow...

  • Case Manager

    7 days ago

    Wellington City, New Zealand New Zealand Government Full time

    Case Manager - Wellington 2 x Permanent Full-Time Positions Te whiwhinga mahi/The Opportunity As a Case Manager, you are an important cog in the justice machine. You will work with a team responsible for the successful operation of Tribunals and liaise with multiple stakeholders including members of the judiciary and the public. You will take responsibility...

  • Case Manager

    7 days ago

    Wellington City, New Zealand New Zealand Ministry of Justice Full time

    **Case Manager - Wellington** - 2 x Permanent Full-Time Positions_ **Te whiwhinga mahi/The Opportunity** As a Case Manager, you are an important cog in the justice machine. You will work with a team responsible for the successful operation of Tribunals and liaise with multiple stakeholders including members of the judiciary and the public. You will take...

  • Case Manager

    2 days ago

    Auckland, New Zealand The People Place Full time

    Competitive salary | 37.5 hour working weekAbout usAs the leading provider of private dispute resolution services in New Zealand, we continue to set the standard of excellence for private, domestic, and international dispute resolution in New Zealand.The Family Dispute Resolution Centre (FDRC) is part of the ADR (Alternative Dispute Resolution) Centre, and...

  • Case Manager

    4 weeks ago

    Auckland, New Zealand Fidelity Life Full time

    About Us: Fidelity Life is New Zealand's largest locally owned and operated life insurer. We're dedicated to delivering exceptional service and innovative solutions. We pride ourselves on our commitment to integrity, efficiency, and customer satisfaction.Role Overview: As a Case Manager, you will be responsible for the assessment and active management of...

  • Case Manager

    1 month ago

    Auckland, New Zealand Fidelity Life Full time

    About Us: Fidelity Life is New Zealand's largest locally owned and operated life insurer. We're dedicated to delivering exceptional service and innovative solutions. We pride ourselves on our commitment to integrity, efficiency, and customer satisfaction.Role Overview: As a Case Manager you will be responsible for the assessment and active management of...

  • Case Manager

    2 days ago

    Auckland, New Zealand Nz016 Jlt - Wellnz Limited Full time

    Description: Wellnz is seeking to appoint a Case ManagerWhat can you expect?Wellnz, now a part of Marsh, is seeking a talented individual with experience in Claims Management or Case Management.As a leader in human risk consultancy, we are dedicated to supporting our clients with injury management, return to work support, and overall wellbeing services.This...

  • Case Manager

    1 week ago

    Wellington City, New Zealand WellNZ Full time

    **Case Manager** **What can you expect?** **Wellnz **, now a part of **Marsh** has an opportunity for a motivated and experienced Case Manager looking for something different, where they can put their excellent communication and relationship building skills to work. **Wellnz** is a leader in human risk consultancy. We work closely with our employers to...

  • Coronial Case Manager

    23 hours ago

    Auckland City, New Zealand New Zealand Ministry of Justice Full time

    **Coronial Services Case Manager - Auckland** - Permanent full - Time_ **Te whiwhinga mahi/The Opportunity** As a Coronial Services Case Manager, you will be based in Auckland and will work alongside a resident Coroner. You will be responsible for co-ordinating all matters referred to the Coroner in the Northern Region. On occasion, there may be times when...

  • Coronial Case Manager

    23 hours ago

    Auckland City, New Zealand New Zealand Government Full time

    Coronial Services Case Manager - Auckland Permanent full - Time Te whiwhinga mahi/The Opportunity As a Coronial Services Case Manager, you will be based in Auckland and will work alongside a resident Coroner. You will be responsible for co-ordinating all matters referred to the Coroner in the Northern Region. On occasion, there may be times when you are...

  • Case Manager

    4 weeks ago

    Auckland, New Zealand Fidelity Life Full time

    About Us: Fidelity Life is New Zealand's largest locally owned and operated life insurer. We're dedicated to delivering exceptional service and innovative solutions. We pride ourselves on our commitment to integrity, efficiency, and customer satisfaction.Role Overview: As a Case Manager you will be responsible for the assessment and active management of...

  • Case Manager

    7 months ago

    Auckland City, New Zealand New Zealand Government Full time

    Case Manager - Auckland Tribunals unit Permanent, full-time Te whiwhinga mahi/The Opportunity If you have a flair for customer service and strong planning and organisational skills, then this busy role supporting primarily the Human Rights Review Tribunal might just be the one for you. As a Case Manager you will be required to liaise with the parties...

  • Claims Case Manager

    1 week ago

    Auckland City, New Zealand OCG Full time

    **Claims Case Manager** - ** Incredible opportunity to manage your own clients**: - ** Greenlane location**: - ** Amazing work environment with a lively team** **Join the growing team in this fantastic Insurance Firm and be the go to star player as you lead the team!** **About the company**: You will be working for an awesome insurance firm in their...

  • Coronial Case Manager

    2 months ago

    Auckland City, New Zealand New Zealand Ministry of Justice Full time

    **Te Haeata/The Opportunity** As a Coronial Services Case Manager, you will be based in Auckland, and will work alongside the Coroner. You will be responsible for co-ordinating all matters referred to the Coroner. On occasion, there may be times when you are called upon to assist on other matters or other Coroners outside your region - regional travel will...

  • Senior Case Manager

    4 months ago

    Auckland City, New Zealand AIA Full time

    BELIEVE IN BETTER Do you believe in finding a career where you can truly make a difference and shape a better future? At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's finding new ways to not only better people's lives, but to better the communities and environments we live. Encompassing our...