Coronial Case Manager

5 months ago


Auckland City, New Zealand New Zealand Government Full time

Coronial Services Case Manager - Auckland
Permanent full
- Time

Te whiwhinga mahi/The Opportunity
As a Coronial Services Case Manager, you will be based in Auckland and will work alongside a resident Coroner. You will be responsible for co-ordinating all matters referred to the Coroner in the Northern Region. On occasion, there may be times when you are called upon to assist on other matters or other Coroners outside your region.
This is a challenging and interesting role that will allow you to utilise your administrative experience, people and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class Coronial Service.
These key responsibilities will include
- gathering all inquiry information and reports both physical and electronic and be able to present the information to the Coroner concisely
- case management of large volumes of electronic files (while keeping a physical files)
- maintaining our electronic database (CMS) is up to date, complete and accurate.
- liaising and providing information to stakeholders and Government Agencies our interested parties, Police and others.
- contribute to monitoring and reporting on the Coronial Services Unit activities
- ability to arrange and support your Coroner to conduct a preliminary hearing or court take an inquest

You will have strong interpersonal skills that will support your work with the Coroners, but also be capable of dealing with distraught family members in sensitive circumstances. An ability to communicate with people from diverse backgrounds is essential.
You will be expected to provide excellent and highly organised case management support to our Coroners. You will need to build and maintain excellent relationships with both internal and external stakeholders.

He pūkenga tou/Skills and Experience
If you have the following key skills, then we would like to hear from you:

- Work effectively and calmly in stressful situations
- Be able to handle viewing graphic coronial material
- Have excellent written and verbal communication skills
- Highly organised, able to prioritise and multi task
- Exceptional record-keeping skills with accurate typing and data entry
- A good working knowledge of Word and Excel
- Ability to work both with direction and independently
- Relevant previous experience from any other similar roles

This is a challenging role that will allow you to utilise your empathy, case management experience, people and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class Coronial Service.
Ko wai mātou/Who we are
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.

Utu ā-tau/Salary
This role falls between a salary band range of $63,066 and $87,387. Appointing salary will be based on skills and experience.

Tono mai/How to Apply
Applications will also be considered for a remote based case manager outside of Auckland if suitable.


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