Business Support Manager

3 weeks ago


Auckland City, New Zealand New Zealand Government Full time

Flexible and Hybrid working environment
- Waka Kotahi Life, Income Protection and Critical Illness Insurance scheme is available for our permanent full-time and part-time people working over 15 hours per week
- 5 weeks annual leave and 10 days sick leave per year, increasing with service
- Auckland North Shore location

Te Whiwhinga mahi | The opportunity Auckland Transport Operation Centre has a fantastic opportunity available for a Business Support Manager. This is a truly rewarding and diverse role where you will lead the administrative, financial and facilities management functions at the Auckland Transport Operation Centre (ATOC) - a unique joint venture which works 24/7 to ensure people get from A to B safely and efficiently. As our Business Support Manager, you will play a key role within the senior leadership team and manage a team who deliver a variety of services and projects to help ensure ATOC operates smoothly including key stakeholder relationships with the NZPolice as the manager of CCTV requests. This role has a level of autonomy that you can own and develop and has a clear line of sight to improving the transport network across Auckland and the region and to making a difference to the lives of Aucklanders. No two days are the same and there's plenty of opportunity to shape the role and work with a wide range of people to make a positive difference every day. Ko koe tēnei | About you To be successful in this role, you will bring:

- Demonstrated experience in people leadership and business support/administration within a large, complex organisation, including accounts receivable/payable
- A proven ability to develop and maintain relationships with internal and external stakeholders including the ability to influence effectively
- An understanding of financial policy, process and statutory requirements (particularly within the government context - preferred) including planning, forecasting and budget management
- Sound reporting and analytical skills
- The ability to translate strategic concepts into tangible plans and outcomes.
- Experience in communications, customer information service or information management is desirable

You will demonstrate knowledge of, or a willingness to gain an understanding of Te Ao Māori and promote tikanga and Te Reo Māori. You will also have knowledge of, or a willingness to gain an appreciation of te Tiriti o Waitangi (the Treaty of Waitangi) as it applies in the public sector. Ko wai mātou | About us The Auckland Transport Operation Centre (ATOC) is a joint venture between Auckland Transport (AT) and Waka Kotahi. ATOC operates 24/7 to help manage the transport network in real-time, focusing on all modes of land transport, from pedestrians, public transport and general traffic through to freight. The overall goal is to ensure customer's journeys are as safe and efficient as possible. Along with our other benefits we also have new Waka Kotahi Life, Income Protection and Critical Illness Insurance scheme available for permanent employees. To view the position description, please click here

To be considered for this position you must have a legal right to live and work in New Zealand.
Waka Kotahi is an equal opportunity employer (EOE). At the Agency we recognise the importance of diversity and inclusion and are committed to providing a working environment that embraces these values. Please let us know if you need any support or have any access requirements that will help you through the recruitment process.


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