Desktop Engineer

4 weeks ago


Auckland City, New Zealand Orion Health Full time

We're on the hunt for a Desktop Engineer, seasoned in Apple/MacOS, who can help us take our technical IT Support and internal customer service to the next level

**About you**
- **Experience**: You will have a minimum of 3 years previous commercial experience supporting end users with excellent customer service and technical know how.
- **Skills**:Outgoing Customer Service Approach to IT, ITIL Foundations, Google Workspaces, Office 365, Mobile device management (Jamf and Intune), strong knowledge of macOS and Windows OS support, IT ticketing systems (JIRA and FreshService), and technical documentation writing.
- **Characteristics**:Not only do you have a passion for delivering excellent service, but you’re known as someone who goes above and beyond for your customers. Your strengths are your problem solving, communication and customer service skills, with a strong technical understanding and background. You are a self-motivated worker that can work autonomously with little supervision, you excel at discovering and solving solutions. You enjoy creating innovative solutions and strive for continuous improvements in processes and workflows, that achieve results to efficiently enhance the delivery of IT services.

**A little about us**

Orion Health’s vision is to reimagine the healthcare experience for all.

We strive to empower people, reveal insights from data, and unify healthcare silos seamlessly and securely across the health ecosystem, improving the efficiency of care and advancing the wellbeing of everyone around the world.

For over 30 years Orion Health has been focussed on innovation and changing the game in health data. Today, we operate in 12 countries and have well over 100 million people using our software. Orion Health are the world leaders in unifying data across complex healthcare settings. The future is exciting for healthcare with AI and patient engagement at the forefront of our minds for our next growth phase.

**What’s in it for you?**
- Your (Orion) health is very important to us. We have teamed up with Southern Cross to provide you with fully covered health insurance, on us
- Used up your annual leave but have yet another wedding to get to this summer? Or how about the kids' cross country event you miss every year? Don't let an empty leave balance stop you. We offer our Orionites the chance to take additional paid time off for those impossible to miss events with LeavePlus (eligibility applies).
- Start your weekend early at the beach and ‘wave’ goodbye to full day Fridays From December until February, enjoy Summer Fridays where we clock off after a half days’ work
- Our relaxed, open plan offices have a vibrant and energetic atmosphere. We also have a casual dress-code so you will feel as comfortable in the office as you would at home.
- Flexibility is important. We offer flexible working arrangements and encourage our people to design a workday that suits them, their team and the wider business.
- Love food and coffee? We provide free breakfast and fruit every day and have a barista-grade coffee machine in the office
- With weekly Friday drinks, regular events celebrating our diverse cultures and an active social club, Orionites are never short of good times and we pride ourselves on our fun community.

**Our reach is far and continuously growing. Come grow with us.**

LI-AV1

LI-Hybrid



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