Desktop Support Engineer L1

4 weeks ago


Auckland City, New Zealand Total IT Global Full time

**Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support for one of its esteemed clients at Auckland.**

**ABOUT US:

- **

**Total IT Global** is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our customers and undertake full accountability of their goals by providing end to end support at every stage of the IT hardware lifecycle i.e., from consulting, procurement, maintenance support all the way to Green Disposal and data destruction - all under one roof. With ‘Nimble’, ‘Holistic’ and ‘Innovative’ as our core competencies, Total IT Global propagates agility and delivers service excellence to our customers comprising Global Multi-National Companies across more than 112 countries worldwide.

**Roles & responsibilities**:
Desktop Technician will provide day to day local

**Functions include**:

- Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Excellent communication relationship-building and internal customer service skills
- Provide first level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
- Provide L1 support to non‐network attached printers.

**Job Type**: Casual

Application Question(s):



  • Auckland City, New Zealand Total IT Global Full time

    **Total IT Global, a leading IT Infrastructure services provider is hiring currently for Desktop Support for one of its esteemed clients for Sydney location.** **ABOUT US: - ** **Total IT Global** is a leading IT infrastructure services provider offering holistic vendor agnostic hardware and managed service solutions globally. We work closely with our...


  • Auckland City, New Zealand Rex Tec Full time

    **About the job**: Rex Technologies, a leading IT Infrastructure services provider, is hiring currently for Desktop Support Engineer for our clients across Globally. Please find below the Job description as well as the company’s details for your reference. **ABOUT US: -** Rex Technologies, is a leading IT Managed and infrastructure services provider...


  • Wellington City, New Zealand Rex Tec Full time

    **Job description** We have opening for these Locations. **Auckland** **Blenheim** **Christchurch** **Dunedin** **Greymouth** **Hamilton** **Hokitika** **Invercargill** **Napier** **Nelson** **Palmerston North** **Picton** **Queenstown** **Rotorua** **Tauranga** **Wellington** **About the job**: Rex Technologies, a leading IT Infrastructure...


  • Auckland City, New Zealand Brennan IT Full time

    **Why work for Brennan?** At Brennan, we aim to lead, not follow. One of the ways we do this is through an open diverse culture that values performance, where anyone in the team can bring new ideas to the table and see them thrive. Our people are empowered, unique, considerate, supportive, trusting, and accepting being the cornerstone of the business....


  • Auckland CBD, New Zealand Total IT Global Full time

    Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Help desk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Provide first level contact and problem resolution for customer issues. - Provide timely communication on...


  • Auckland CBD, New Zealand Total IT Global Full time

    Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Help desk ticketing systems. Excellent communication relationshipbuilding and internal customer service skills Provide first level contact and problem resolution for customer issues. Provide timely communication on issue...


  • Auckland City, New Zealand MNL Technologies Full time

    Greetings from MNL Technologies. We are a company providing IT services in Australia covering various technologies like Desktop, Network, Datacentre and Servers. We are looking for Engineers to support our client in and around **Auckland.** Please update us with your expected hourly rate. **Requirements**: - 1+ years exp in handling desktop issues -...


  • Auckland City, New Zealand MNL Technologies Full time

    Greetings from MNL Technologies. We are a company providing IT services in Australia covering various technologies like Desktop, Network, Datacentre and Servers. We are looking for Engineers to support our client in and around **Auckland.** Please update us with your expected hourly rate. **Requirements**: - 1+ years exp in handling desktop issues -...


  • Auckland City, New Zealand RWA Technology People Full time

    A growing NZ owned ICT solutions company operating across ANZ - Upskilling staff is an important part of their culture - earn and learn - Grow from level 1 & 2 IT Support Specialist to Engineer Our client is a Kiwi success story with offices across NZ and AU servicing 400 plus companies taking care of their customers' complex IT issues, helping them succeed...


  • Wellington City, New Zealand MNL Technologies Full time

    Greetings from MNL Technologies. We are a company providing IT services in Australia covering various technologies like Desktop, Network, Datacentre and Servers. We are looking for Engineers to support our client in and around **Wellington.** Please update us with your expected hourly rate. **Requirements**: - 1+ years exp in handling desktop issues -...


  • Wellington City, New Zealand MNL Technologies Full time

    Greetings from MNL Technologies. We are a company providing IT services in Australia covering various technologies like Desktop, Network, Datacentre and Servers. We are looking for Engineers to support our client in and around **Wellington.** Please update us with your expected hourly rate. **Requirements**: - 1+ years exp in handling desktop issues -...


  • Auckland City, New Zealand EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers...


  • Auckland CBD, New Zealand EIL Global Full time

    **Desktop Support Engineer** Technical Skills: - Excellent skills in user IT infrastructure - Desktops, Laptops, Printers, Handhelds, Smartphone etc - Administration experience of MS Active Directory users & groups, policies and management concepts **Job Types**: Full-time, Fixed term contract, Freelance **Salary**: Up to $4,500.00 per...


  • Auckland CBD, New Zealand EIL Global Full time

    Desktop Support EngineerTechnical Skills: Excellent skills in user IT infrastructure Desktops, Laptops, Printers, Handhelds, Smartphone etc Administration experience of MS Active Directory users & groups, policies and management conceptsJob Types: Full-time, Fixed term contract, FreelanceSalary: Up to $4,500.00 per monthSchedule: Day shiftAbility to...


  • Auckland City, New Zealand EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers...


  • Auckland City, New Zealand EIL Global Full time

    Greetings from EIL Global, We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, Servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for partners/engineers...


  • Wellington City, New Zealand EIL Global Full time

    Key Responsibilities Include: - Provide technical support either by phone, remote access or deskside visits as needed - Respond to IT issues; installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support - Smart Hands and Feet support if required - Management inventory of new and replacement...


  • Wellington City, New Zealand EIL Global Full time

    Key Responsibilities Include: - Provide technical support either by phone, remote access or deskside visits as needed - Respond to IT issues; installation of external devices, desktops, laptops, hardware diagnostic, maintenance, repairs and general software support - Smart Hands and Feet support if required - Management inventory of new and replacement...


  • Wellington City, New Zealand Absolute IT Recruitment Specialists Full time

    Wellington- Helpdesk & Support- NZD70000 - NZD82000 per annum- Full Time- Permanent- 09 Jun 2023- Level 1 & 2 Desktop Support Engineer - Government agency, Wellington, Auckland or Christchurch based - Flexible working **ABOUT THE COMPANY** Our client is a public service department of New Zealand charged with overseeing the New Zealand education...


  • Auckland CBD, New Zealand Rex Technologies Full time

    **Roles & responsibilities**: Desktop Technician will provide day to day local Required Technical Skills - Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bit locker, Network Printers, Networking, Installations & Troubleshooting. **Functions include**: - Windows 10-11, Microsoft Active...