Senior Onsite Support Engineer

6 months ago


Auckland City, New Zealand HR Connect Full time

PTS have an opportunity at one of their blue-chip customers, for an Onsite Support Engineer based in Mount Wellington, Auckland. Our customer is one of New Zealand’s largest food producers and employs over 200 staff across 6 sites in Auckland and Christchurch. The Onsite Support Engineer will be supported by our team of IT professionals based in Hamilton, and will be responsible for local desktop, network and server support at the client’s premises in Auckland.

**Qualifications**:
To be successful in this position, you will have:

- A minimum of 3 - 5 years relevant support experience
- Strong Service Delivery experience
- The ability to communicate with all levels of the business including the end users
- Solid experience with the implementation and management of Microsoft and HP products (desktop and server)
- A desire to document processes and procedures
- A good understanding of network technologies and Cisco, Fortinet and Ruckus products
- Proven ability to own and deliver technical initiatives and projects
- The ability to work autonomously, but also take direction from senior management

**Additional Information**:
**About you**

We are seeking someone who is self-motivated, able to work autonomously, with the ability to prioritise the work load. You will be well presented, have previously worked in customer environments, with a wide range of IT experience across a variety of technologies.

**Job Location**:



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