Operations Improvement Associate

2 months ago


Auckland City, New Zealand Douglas Pharmaceuticals Full time

**The role**

We have an exciting opportunity for an Operations Improvement Associate to join our awesome Operations Support team. If you are at the start of your career journey or want to gain experience in a new industry, this could be a great opportunity.

Operations Support are the team that looks at the efficiency, quality and compliance elements of our Production processes.

Documentation is a big part of the role. Being a Good Manufacturing Practice (GMP) focused organisation, making sure our documentation is in order is essential to our compliance. You will prepare, review, update and coordinate Batch Production Records, Standard Operating Procedures, Work Instructions, Change Request Notifications and trial documents. You will develop process maps, flowcharts, and other visual aids to illustrate current and proposed processes.

Quality Event Investigations are also a key part of this role. You will determine root cause and propose and implement corrective and preventative actions when a quality event has happened in the Production area.

You will support our Operations Improvement Engineers on their project deliverables, lead minor projects and coordinate production trials and improvement activities.

**You will be**:

- An **ANALYTICAL THINKER** - you ask questions, you need to know the what, the when, the how and the why. You're inquisitive.
- An expert **COLLABORATOR** - a proactive person who enjoys building relationships and finding solutions with a positive, quality-oriented mind-set.
- ** CONTINUOUS IMPROVEMENT** - you like to make things better, more efficient. You have a CI approach, a desire to iterate and improve.
- A **COMMUNICATOR** - you will have excellent communication skills, strong attention to detail and the ability to influence outcomes.

You have a degree in Engineering (Chemical, Mechanical, Process or Mechatronics), or Science. You enjoy reviewing and writing technical documentation and have dreams of working in a compliance driven industry. There are multiple career pathways with this role being your starting point.

**Are you ready to be part of it?**

**What we offer**
- Career growth - we relentlessly develop our people and promote internally.
- Flexi-work options.
- THRIVE Wellbeing programme.
- Regular onsite events to celebrate our diversity.
- Five weeks leave from your sixth anniversary.
- Life and income protection insurance.
- The best Social Club which organises amazing events regularly.
- Discounted products from our consumer and nutraceutical ranges including Clinicians, BraveFace, Bio Oil, Nexcare, to name a few.

**About Us**

Douglas is one of New Zealand's greatest pharmaceutical success stories with an ever-expanding footprint into global markets. Privately owned, we are working to develop, trial, manufacture, test, pack and distribute the very best medicines, nutraceuticals, and products around the world.

At Douglas there are around 680 of us - including top scientists, researchers, manufacturers, regulators, supply chain professionals and engineers, and together we are on a mission to make high quality, effective and accessible products for people who need it.

We are helping people with conditions like depression, schizophrenia, breast cancer, heart failure, severe acne, as well as people who need antibiotics and medicines to support their immune system.

**Next steps



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