Operations Associate
3 weeks ago
**About Beam**:
Beam is Asia Pacific’s largest shared micromobility company, on a mission to turn little drives into better rides and make cities flow better for everyone.
Shared micromobility is one of the fastest-growing industries in the world, and we’re leading the way in Asia Pacific with established operations in Australia, New Zealand, South Korea, Thailand and Malaysia. Following our recent US $93M Series B round, we have expanded to Turkey and will be expanding to Japan and Indonesia as well.
Within Australia & New Zealand, Beam has shared e-scooter and e-bike operations across New South Wales, Queensland, South Australia, Western Australia, Tasmania, and in Auckland, Wellington, Whangarei, Whanganui and Palmerston North.
Here at Beam, we have gathered a team with a passion for innovation and technology. We tackle growing challenges every day as a group of problem solvers, determined to make a positive impact on people’s lives and the future of the planet.
**What you’ll be doing**:
- Drive forward Beam’s operations across multiple operational verticals, including charging infrastructure, fleet management, and warehouse / supply chain management
- Set strategic direction for how to grow Beam’s operations in a healthy manner
- Identify key operational metrics and manage a tight ship
- Innovate constantly on existing processes and products
- Manage team of Operations Specialists and Marshals to support the operations
- Cultivate and mentor your team for optimal performance
- Collaborate cross functionally (strategy, marketing, policy) to ensure smooth business operations
- Analyse and implement workflows and processes
- Review procedures and address any deviations from the standards
**Requirements**:
- Experience in transport / logistics is not necessary, but willingness to learn and get into the weeds of the business is critical
- Bachelor's degree
- At least 3 years experience in management consulting, finance, or fast growing startup
- Experience with people management
- Passion for solving problems and delivering a great customer experience
- Highly analytical and creative problem solver, product driven mindset
- Self starter - you’ll get broad exposure to all aspects of the business and this is a great position to fast track your startup career
- Strong Excel skills / SQL knowledge a bonus
**Location**: Auckland
**Reporting to**: Operations Manager / Head of Operations
**Salary**: NZD 66,500 - NZD 80,000 per annum
**Working Hours**: 40 hours per week, 5 days per week
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