Associate Director, Supply Chain Operations

2 weeks ago


Auckland City, New Zealand HelloFresh Full time

The Associate Director of Supply Chain Operations is responsible for the successful operations of the procurement function for HelloFresh New Zealand.

You will be process and tool inquisitive, constantly challenging processes to be more efficient and to optimize the time the team can focus on delivering the best product to our customers.

*Please note this is a 12 month maternity cover*

**You will**:

- Be responsible for the budget to ensure mínimal food and financial waste on a weekly basis alongside customer retention KPIs focussed on ensuring accurate delivery of goods to customers.
- Support operations managers and their buyers in their day to day activities, acting as a point of escalation for operational issues
- Collaborate with Operational and Strategic Procurement teams as well as suppliers to deliver operational excellence daily and identify opportunities for improvement in on time delivery, quality, or communication as needed
- Regularly visit the production site, creating outstanding relationships with production stakeholders
- Own supply strategy and target inventory level for categories managed by your department
- Drive training and performance management initiatives within the team to support continuous professional development
- Oversee optimisation in invoicing and supplier relationship management in combination with our international procurement and the finance teams
- Represent the team in operations-wide project initiatives and provide advice on operational feasibility and complexity and solutions
- Work with the menu planning, strategic procurement and forecasting teams to continuously improve demand planning
- Work closely with the analytics, finance and optimisation teams to develop reporting and insights to squeeze trends, insights and actions from KPI performance indicators
- Be a salient voice in tools and tech developments with our global and local tech infrastructure, striving for optimisation whilst assessing tool gaps with global counterparts

**You have/are**:

- A degree in business, Supply Chain, engineering or related field. MBA preferred
- 5-7 years experience, including 2-3 years leading a procurement or operational team team or as Engagement Lead in a top tier consulting firm leading procurement-related projects, ideally with experience in food
- A strong people leader. You have an ability to assemble, develop, manage and retain high performing teams
- Data driven. All your decisions are either based on, or at least informed by the numbers
- An ability to work cross functionally outside your sphere of direct influence, building solid and productive relationships across teams, geographies and timezones
- Have a dog with a bone attitude with the details to get to the source of a problem or issue, whilst also able to zoom out and see the strategic broader picture
- Passionate about our business: a foodie or an operations and problem-solving zealot

**What we offer..**:

- Significant reduction on our meal kits, 70% off from your first day
- HelloFresh Academies, monthly internal learning & development
- Continuous development including external courses
- Working flexibility available with a work from home hybrid
- A diverse and vibrant international environment
- A guaranteed steep learning curve & boost for your career
- Regular team-building events
- Access to Headspace and ClassPass

**Start Date**:Immediately available - Can wait a notice period

**Duration**:12-Month Contract - Maternity Cover**, You must have the right to work full-time in New Zealand.

**Location**: Penrose, Auckland - Hybrid Work Model

**Salary**: Competitive salary & employee benefits



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