Quantitative Researcher

2 weeks ago


Auckland City, New Zealand Inland Revenue Department - New Zealand Full time

Expertise in best practise quantitative research.
- A track record of using the right research techniques to produce practical, actionable customer insights.
- Proven ability to successfully influence stakeholders to take advantage of your research opportunities.
- Mastery crafting narratives that not only inform but also inspire and engage technical and non-technical stakeholders at all levels.
- Permanent full-time role - all IR locations considered.

**Mō te tūnga | About the role**

We need a Quantitative Researcher (Intelligence and Insight Specialist (L2)) on our team, so we seek a qualified quantitative researcher whose work history includes agency employment. You will be responsible for delivering end-to-end quantitative research that adheres to best practises, which includes scoping out projects, questionnaire design, scripting, project management and creating insightful reports.

As an experienced researcher, you'll be able to promote and perform the best quantitative research methodologies to generate insightful data that supports decision-making that is intelligence-driven and customer-focused.

As a creative and enthusiastic storyteller, you can effectively convey complex issues into engaging content, quickly understanding our diverse objectives, projects, and data. You can quickly understand the context, trends, challenges, and opportunities within, and then transform this information into influential and interesting points.

We want to hear from you if you are seeking a demanding and fulfilling position in a collaborative team and have a passion for recognising how policy initiatives affect individuals, businesses and groups. Become a member of our team and assist us with improving the tax and social policy system for all New Zealanders.

**Mōu | About you**

To be successful in this role you will have the following skills and experience:

- 5 or more years’ experience in quantitative research design and implementation, including large tracking programmes and complex bespoke research.
- Market research agency experience is a requirement.
- Expertise in data integration, sampling design and weighting techniques.
- Proven ability to handle and analyse complex, large scale, high dimensionality data from varying sources.
- Proven ability to deliver projects at pace using project management frameworks.
- Storytelling and communication expertise, with the ability to distil complex concepts and insights into accessible narratives that resonate with technical and non-technical audiences.
- Demonstrable interpersonal and stakeholder management skills, particularly the ability to influence others by using persuasion and mana, and the capacity to articulate opinions that differ from the status quo.
- Expertise in scoping and delivering projects at pace using project management and planning frameworks.
- Qualtrics practical experience or other similar platform experience is an advantage.

**Mō te roopu | About the Customer Voice & Measurement domain**

The Customer Voice & Measurement domain helps IR evaluate, measure, and monitor customer performance and perceptions over time, as well as deliver research based on the platforms we manage. Our focus is to determine how well our policies, products and services meet the needs and drivers of our diverse customers over their journey. We also translate what we learn into accessible insights and compelling stories that connect our people to customers’ needs and pathways to achieve the outcomes we both seek.

**Applications close Sunday 5pm, 25 February 2024



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