Research & Insights Specialist

4 months ago


Auckland City, New Zealand Auckland Council Full time

**He angitūtanga: The opportunity**

Tātaki Auckland Unlimited is Tāmaki Makaurau Auckland’s economic and cultural agency committed to making our region a desirable place to live, work, visit, invest and do business.

We deliver a co-ordinated, region-wide programme to maximise cultural, social and economic benefits for our residents and visitors. Driving investment and innovation, we support Auckland businesses to thrive.

We are seeking an experienced Research & Insights Specialist for 5 months fixed term full-time maternity cover to help deliver our research and insights agenda.

Based in a small and busy team, this role will have the opportunity to assist in and lead research programmes and data analysis for business units across the organisation.

**You could expect to work on**:

- Management, preparation and dissemination of monthly destination data and insights reports
- Ad-hoc research and insights requests for destination and major events, as well as other departments
- Assisting in our Customer Experience Research/Voice of Customer programmes as needed
- Setting up online surveys
- Preparation of a number of scheduled insights reports
- Acting as an internal consultant to the business, advising on customer insights and research to inform projects and initiatives.

To view the full position description and all responsibilities, please click here.

**He kōrero mōu: About you**
This is a hands-on role and requires thorough expertise in all aspects of market research, data analysis and reporting.

Knowledge of NZ tourism/destination datasets and Infotools Harmoni tools is an advantage.

Excellent skills in insights report writing, Excel and PowerPoint are a must have.

**We will be looking for specific experience within the key role requirements**:

- Thorough market research and insights experience
- Able to follow detailed processes and work accurately and efficiently with primary and secondary data
- Strong communication and interpersonal skills
- Able to deliver meaningful insight from both numeric and verbatim data
- Quantitative research incl. survey design, online survey programming and administration
- Analysis and insights report writing.

**Ngā āhuatanga kei a mātou: What we offer**
- This is a full time, fixed-term opportunity
- As part of the wider Auckland Council Group, you’ll gain access to many benefits and discounts, including discounted financial services and insurance, entertainment, lifestyle and more
- To view our benefits, please click here.

In addition, you’ll be joining a team of dedicated and respected experts working collaboratively across the region to contribute to Auckland’s growth and development. We are committed to diversity and have a culture built on trust and valuing individual and collective contributions.

Applications close: Friday 15th of March
workingforauckland
Our employer Kiwisaver contribution is additional to base salary offered



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