Client Relations Officer
2 weeks ago
Job Description:
Invivo Wines, a leading wine company based in Wellington, NZ, is seeking a Client Relations Officer to join our team. As a Client Relations Officer, you will be responsible for managing relationships with our clients, ensuring their needs are met and maintaining a high level of customer satisfaction. This role is perfect for someone who is resilient, adaptable, and has excellent communication and presentation skills.
Responsibilities:
- Develop and maintain relationships with key clients, including regular communication and meetings
- Understand client needs and requirements, and make sure they are met in a timely and efficient manner
- Provide product information, pricing, and support to clients as needed
- Address and resolve client issues and concerns in a professional and timely manner
- Collaborate with internal teams to ensure client satisfaction and retention
- Prepare reports on client interactions and sales activities
- Stay up-to-date on industry trends and competitor activities to provide strategic insights
Requirements:
- Bachelor's degree in business, marketing, or related field
- Minimum of 2 years of experience in client relations or customer service
- Excellent communication and presentation skills
- Resilient and adaptable to changing client needs and market conditions
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office suite and CRM software
Benefits:
- Disability insurance
- Parental leave
- Relocation allowance
Working Environment:
At Invivo Wines, we value and support our employees in their personal and professional development. You will have access to ongoing training and opportunities for career advancement within the company.
Deadline to Apply:
The deadline to apply for this position is June 22, 2024.
Equal Opportunity Statement:
Invivo Wines is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, sexual orientation, gender identity, or any other characteristic protected by law.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
Original job Client Relations Officer posted on GrabJobs . To flag any issues with this job please use the Report Job button on GrabJobs.
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