Client Manager

4 weeks ago


Auckland City, New Zealand RWA Technology People Full time

Be part of a major disrupter in the market
- Hybrid and Flexible working arrangements
- Exciting and dynamic team and culture

The Auckland based Client Manager will jointly focus on existing companies within the portfolio and actively source new business. Along with a competitive package and a progressive future, you will have a genuine opportunity to be seen as a disrupter in the market, continuing the outstanding growth of our client.

You'll get to work with a highly supportive and passionate Team, in a scale-up like culture with a group of talented individuals who are all about getting things done, whilst building the best client focused business in the market. You'll need to come with a proven track record of software and solutions sales experience, with any exposure to cloud solutions being a huge advantage You'll be a professional in every sense of the term, and your ability to engage at Management and C-Level will come naturally to you.

**Experience**
- At least five years of relevant sales experience
- Proven B2B experience selling software, data and analytics services
- Experience in a scaling start-up and/or tech industry would be beneficial
- Understands how to navigate the negotiation process within large enterprises
- Experience working within an IT or Partner / vendor environment
- An established client network within New Zealand

**Skills and Responsibilities**
- Ability to deliver high level Client Relationship Management that promotes service excellence and retention
- Uncompromising passion for developing new business opportunities and managing the full sales cycle from conception to closure
- Identify key prospective clients through research, effective market segmentation and analysis
- Ability to establish relationships quickly with key business stakeholders and Partners
- Prepare accurate proposals, quotes and costings to secure new or enhanced business through solution sales
- Ability to learn technical knowledge quickly
- Investigate and work with the MD, Sales and Marketing Director and key Partners to develop a client partnership strategy and implement
- Ensure that all sales and reporting platforms are kept up to date
- Attend networking events and conferences

**The Person**
- You will be known for delivering excellent results for clients, always
- Self-motivated, efficient and results-oriented.
- Works with a sense of urgency, from lead generation and nurturing sales, to preparing proposals and quotes.
- Able to meet deadlines under time constraints.
- Flexible and adaptive with the ability to multi-task and be hands-on with multiple projects at once.
- Analytical thinker that utilises data to inform the approach to the relevant clients.
- The resilience to deal with setbacks and bounce back quickly.
- Be approachable and confident in dealing with a variety of people.
- Have excellent verbal and written communication skills with a strong customer focus.
- Able to work independently and also be a good team player.
- Keen to learn and grow in a fast-paced environment.
- Commercially savvy.
- Have legal right to work in New Zealand.

**Tasks**
- Inside sales across existing customers and prospective new accounts
- Contact Targets:

- 16+ new meetings and follow up meetings/demos per week
- Weekly Sales Analysis report through Hubspot
- In person events attendance (events, conferences, meetups, etc)
- Account Management
- Quarterly follow up calls with existing Accounts
- Touch base with each new client at least once a month for first 3 months

Education
- Prefer - Bachelor degree or higher qualification in marketing, business economics, commerce,

**Job Reference number: CS3665429


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