National Warranty and R&m Administrator

7 days ago


Tauranga, New Zealand Penske Full time

**The Opportunity**:
As the National Warranty and R&M Administrator, your primary responsibility will be to oversee the warranty processing functions and maintain (R&M) activities of the company across its three branches. This is a full-time permanent role located at our Tauranga facility.

**Your key duties and responsibilities will include**:

- Assist dealers and branches with warranty claim processing.
- Submit claims electronically or manually to manufacturers.
- Escalate and resolve problems.
- Become an expert in warranty T&Cs for all franchises.
- Identify improvement opportunities with management and technical teams.
- Support dealers and branches in R&M claim processing.
- Review R&M balances annually for challenges.

**About You**:
You will offer previous experience in a warranty environment in the heavy transport, automotive or related industries. A strong mechanical background or knowledge is essential to succeed in this role. You will have accurate data entry skills and you will offer proficiency in the MS Office suite. Ideally you come from a similar role and looking to expand on your skillset.

**About Penske**:
An iconic brand in both the business and racing worlds, the Penske organisation is a Fortune 500 company with a global presence, with over 50,000 employees. A leader in the New Zealand commercial vehicle, power generation and industrial engine sectors, Penske represents market-leading products such as **MAN and Western Star trucks along with **_mtu_** & Detroit engines **across some of the most dynamic on
- and off-highway markets in the country.

**Why choose Team Penske?**

Our Purpose “We deliver powerful solutions through people, products and partnerships to make a difference” captures the reason why we are in business. We know that it is our people who are at the heart of our success and our values of ownership, passion, teamwork, integrity and care define how we do business and the type of people we want on our team. In addition to this, we want to make our employees have everything they need to do a great job; that is why as well as a great work environment, we offer the following benefits:

- Accredited Training & Development Programs.
- Commitment to providing the highest levels of safety, technical and leadership training.
- Competitive Remuneration.
- Flexible working arrangements.
- Reward and Recognition Programs.
- Employee Referral Program - generous employee referral fees.
- Employee Assistance Program.
- Family Friendly Benefits including Paid Parental Leave.

**Be ambitious. We are.


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