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Auckland City, New Zealand Chandler Macleod Full time

Exciting opportunity for an experienced Contact Centre Representative with strong contact centre and administration skills to join the team at this well-known Government agency. This is a part time temporary role across Monday and Tuesday (8 hrs per day), no two days are the same; you will be provided with training and ongoing support. You must be able to commit to both days.

**About the role - Atu mo te mahi**
Reporting into the Team Leader, your key responsibilities will be to provide efficient and effective

customer service, guidance and advice to customers while delivering a great customer experience.

You'll have demonstrated experience in a fast-paced environment providing contact centre/customer service support and a keen eye for detail. You'll be the first point of contact for internal/external stakeholders, be an articulate communicator with a confident and professional personality. High work ethic and an ability to work independently and show a high level of initiative is key in this role.

**About you - Pehea koe**
- Proven Contact Centre/Customer Service/Administration experience
- Great attitude, commitment and customer focussed
- Excellent time management skills, with proven ability to set/handle multiple priorities and meet deadlines
- Methodical and remains calm under pressure
- Strong attention to detail/computer literacy and accuracy
- Strong interpersonal and communication skills are essential (written & verbal)
- Ability to work co-operatively and effectively as part of a team
- Resilient, pro-active, confident, engaging, and energetic approach.
- Clean Criminal background checks