Digital Analyst, Sector Digital Channels, Data and

5 months ago

New Zealand Te Whatu Ora - Health New Zealand Full time

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we've got an opportunity for you to be part of it.

**Te whiwhinga mahi | The Opportunity**

The Digital Analyst role is a vital part of a team building and improving digital health services for the public. This is a role that combines understanding technology, helping people, and a sharp analytical mind to enable high-profile digital self-service products to be the best they can be.

As a Digital Analyst, you will be responsible for maximising the availability of our products to the majority of New Zealanders and providing recommendations to optimise these. On a day-to-day basis you will be setting up and operating analytics reporting processes, looking for patterns in noisy datasets, trying to understand unusual problems from imperfect descriptions, and communicating with the team, vendors, and stakeholders to get things done.

Our Sector Digital Channels team is the driving force behind change in our nationally enabled services. We're on a mission to create cost-effective and sustainable digital solutions that revolutionize accessibility. From user-friendly digital self-service options to seamless integration and automation, we're here to make life easier for the workforce, health consumers and whānau.

We take pride in managing, delivering, and providing unwavering support for all our national external services. From Te Whatu Ora to Te Aka Whai Ora and Manatū Hauora, we've got our fingers on the pulse of it all.

Design and Channels are responsible for the design and delivery of our consumer facing digital products used by a wide range of consumers and whānau across Aotearoa. We aspire to create products that are accessible to the broadest consumer audience and that our services are consistent across the channels we provide to support equitable access.

The Self-Service Channels team builds high-profile digital health services for all New Zealanders, from websites with general health information, to helping people access their own health information, to supporting digital components of public health services.

**Mōu | About you**

As a Digital Analyst, you will play a critical role in ensuring that our self-service products meet the needs of the business and the public.

**Ngā pūkenga me ngā wheako | Skills and experience**
- Experience in a business analysis or comparable analytical role.
- Practical experience in software development lifecycles.
- Excellent relationship and stakeholder management skills.
- Excellent written and oral communication skills.
- Experience in the health sector is desirable.

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.

**Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever-changing world**

Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.

**Tō mātou whakahaere ki te tika, te rerekētanga, me te whai wāhi mai | Our commitment to equity, diversity and inclusion**

Our name, Te Whatu Ora, means ‘the weaving of wellness'. Whatu is the combining together of people, resources, organisations, thoughts and actions for the betterment and wellbeing of all. Whatu is also a direct reference to the pupil of the eye, and the vision required of the new entity and system.

At Te Whatu Ora we acknowledge and respect our people's diversity and spiritual needs, ensuring a safe workplace that is a whānau orientated and supportive environment. We are working towards a system that better meets the complex demands of a growing population, addresses the persistent inequalities experienced by Māori and ensures greater access, experience and outcomes for those traditionally not well served by the system - Māori, Pacific and Disabled People.

**Tō tūranga i roto i Te Whatu Ora | Your place in Te Whatu Ora**

**Me pēhea te tuku tono | How to apply

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