Customer Services Officer

5 months ago


Tauranga, New Zealand NZ Post Full time

2 months fixed term contract
- Monday to Friday: 6AM - 2.30PM
- Location: Tauranga Box Lobby
- $26.06 per hour

A role with variety You will work between both the front counter and the mailroom at the Tauranga Box Lobby on Seventh Avenue. The main purpose of your role will to greet customers face-to-face and provide assistance with any of our services, which will include post, vehicle registration and other ad hoc tasks and organising mail in the mailroom.

**Shift**:

- Monday to Friday: 6AM - 2.30PM

**Day to day you will**:

- Interact with customers whilst ensuring high levels of customer satisfaction,
- Actively promote products and services provided through the outlet,
- Work alongside a team to effectively manage customer issues and complaints
- Keep an eye out for opportunities to improve the way we deliver our services.
- Help customers with their card to call
- Sorting and organising parcels (some heavy lifting is required)

**About You**:
To be successful in this role you will ideally have a background in customer service, retails skills and have a natural ability to work well with clients and colleagues to provide exceptional service at all times.

**We will also be looking for**:

- Ability to commit to punctuality and flexibility,
- Strong verbal and written communication,
- Positive attitude and a proactive nature,
- Excellent customer service skills

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it

New Zealand Post Limited (NZ Post) recognises the diversity and uniqueness of its workforce and reaffirms its commitment to create a safe and inclusive environment for everyone.



  • Tauranga, New Zealand NZ Post Full time

    **Customer Service Officer** - **On Call, as and when required**: - **4 weeks paid training**: - **$26.84 per hour** Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our...


  • Tauranga, New Zealand Inland Revenue Department - New Zealand Full time

    Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Great individuals can achieve remarkable things with us! To discover the perfect "what's in it for me," explore opportunities at IR. We have positions available in our offices located in our Tauranga office. **He aha te mahi? | What is the role?** The Customer Service...


  • Tauranga, New Zealand New Zealand Couriers Full time

    **About New Zealand Couriers** Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in,...


  • Tauranga, New Zealand NZ Post Full time

    Permanent Part-Time - 6 hours per week - Mondays to Saturdays: 8:00AM - 9:00AM - Location: Bayfair Box Lobby - $26.06 per hour A role with variety! The main aspect of this role will be mail sorting at the Bayfair Box Lobby. **Shift**: **Monday to Saturday**: 8:00AM - 9:00AM **Day to day you will**: - Interact with customers whilst ensuring high levels of...


  • Tauranga, New Zealand Inland Revenue Department - New Zealand Full time

    Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Tauranga office. **He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our...


  • Tauranga, New Zealand Inland Revenue Department - New Zealand Full time

    Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Tauranga office. **He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our...


  • Tauranga, New Zealand NZ Post Full time

    Permanent Part-Time Position - Tuesday to Saturday - Tauranga Box Lobby - $26.06 per hour A role with variety! You will work between both the front counter and the mailroom at the Tauranga Box Lobby on Seventh Avenue. The main purpose of your role will to greet customers face-to-face and provide assistance with any of our services, which will include post,...


  • Tauranga, New Zealand Service Foods Full time

    **Service Foods Tauranga is currently seeking a motivated and customer-focused individual to join our team as a Customer Service Representative/Administrator.**: In this role, you will be responsible for delivering outstanding service to our customers while providing administrative support to ensure the smooth operation of our business. - Early April start -...


  • Tauranga, Bay of Plenty, New Zealand One21 Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist at Paper Plus Bethlehem. As a key member of our sales team, you will be responsible for providing exceptional customer service, sourcing and selling products, and maintaining a high level of product knowledge.Key...


  • Tauranga, Bay of Plenty, New Zealand One21 Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bookseller Extraordinaire at Paper Plus Bethlehem. As a valued member of our team, you will be responsible for providing exceptional customer service, sourcing and selling products, and maintaining a clean and organized store environment.Key...


  • Tauranga, Bay of Plenty, New Zealand One21 Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Bookseller Extraordinaire at Paper Plus Bethlehem. As a valued member of our team, you will be responsible for providing exceptional customer service, sourcing and selling products, and maintaining a clean and organized store environment.Key...


  • Tauranga, New Zealand New Zealand Customs Service Full time

    Looking for a job where you can make a real impact? - Interested in being on the front line, playing a vital role in securing our borders? **New Zealand Customs Service | Te Mana Ārai o Aotearoa** is looking for people to join our maritime team based in Tauranga. Your work will help keep our communities safe from organised crime, drugs, terrorism and...

  • Customer Service

    7 months ago


    Tauranga, New Zealand Foodstuffs North Island Full time

    Cherrywood Four Square is looking for a Customer Service superstar to join our friendly team. This position is a fantastic opportunity for a motivated, self-confident, team player who enjoys the challenges of retailing. They will be responsible for the delivery of exceptional customer service and connecting with our fantastic community on the front counter....


  • Tauranga, New Zealand One21 Recruitment Full time

    Retail Sales and Customer Service RepresentativesPart-Time 4 Days Per weekBethlehem Town Centre, Tauranga Bookseller Extraordinaire wanted for Paper Plus Bethlehem, Tauranga - someone who can think on their feet with retail experience.About the Company:   As New Zealand’s largest book and stationery retailer and a true Kiwi success story, Paper Plus is...


  • Tauranga, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...


  • Tauranga, New Zealand CGR Services Full time

    Career progression and training Entry requirements Not many legal specialists get trained to lead teams of people in all kinds of situations, handle weapons and develop problem-solving skills. As a Reserve Legal Officer, you could find yourself working in areas such as military law, military and civilian employment law, or human rights and privacy...


  • Tauranga, New Zealand New Zealand Couriers Full time

    **About New Zealand Couriers** Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in,...


  • Tauranga, New Zealand The Warehouse Full time

    Company Description At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations,...


  • Tauranga, New Zealand The Warehouse Full time

    Company Description At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations,...


  • Tauranga, Bay of Plenty, New Zealand One21 Recruitment Full time

    About the Role:This is an exciting opportunity to join the team at Paper Plus Bethlehem as a Retail Sales and Customer Service Representative. As a valued member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.Key Responsibilities:Provide a high level of customer service and sales support to...