Customer Service Officer

23 hours ago


Tauranga, New Zealand NZ Post Full time

**Customer Service Officer**
- **On Call, as and when required**:

- **4 weeks paid training**:

- **$26.84 per hour**

Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.

Based at our **7th Avenue Box Lobby** in Tauranga, our Customer Service Officers deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. Each day is busy and varied and will see you developing your problem-solving skills.

Our On Call Customer Service Officers are an essential part of our business as we call on them to assist us as and when required. You might be called in to cover illness, extended leave or help us our during our peak delivery periods. It's a great way to balance work and lifestyle

We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.

**What can we offer you?**
- Learning and development opportunities to help support your career goals
- A value's driven organisation that supports and respects its employees
- A safe and secure work environment
- A stable government owned agency who isn't going anywhere

**What we need from you**:

- **Be available for 4 weeks paid training between 9.15 - 5.15pm Tuesday to Friday, and Saturday 7am - 12.30pm, **then on call, as and when required
- Previous experience in a retail environment, handling cash and providing customer service
- Problem solving skills - can you think on the fly and find the best outcomes?
- Administration and data entry skills

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you
- Stronger together
- Deliver the best.



  • Tauranga, New Zealand Service Foods Full time

    **Service Foods Tauranga is currently seeking a motivated and customer-focused individual to join our team as a Customer Service Representative/Administrator.**: In this role, you will be responsible for delivering outstanding service to our customers while providing administrative support to ensure the smooth operation of our business. - Early April start -...


  • Tauranga, New Zealand New Zealand Customs Service Full time

    Looking for a job where you can make a real impact? - Interested in being on the front line, playing a vital role in securing our borders? **New Zealand Customs Service | Te Mana Ārai o Aotearoa** is looking for people to join our maritime team based in Tauranga. Your work will help keep our communities safe from organised crime, drugs, terrorism and...


  • Tauranga, New Zealand Service Foods Full time

    Every day more than 800 Service Foods people around 17 branches in New Zealand work hard to enhance our customer’s business by providing high level customer service, by being able to provide a superior range of products through innovation and supply chain. Our success as an organization is a direct result of our employees’ dedication and commitment to...


  • Tauranga, New Zealand New Zealand Couriers Full time

    **About New Zealand Couriers** Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in,...


  • Tauranga, New Zealand NZ Post Full time

    Permanent Part-Time - 6 hours per week - Mondays to Saturdays: 8:00AM - 9:00AM - Location: Bayfair Box Lobby - $26.06 per hour A role with variety! The main aspect of this role will be mail sorting at the Bayfair Box Lobby. **Shift**: **Monday to Saturday**: 8:00AM - 9:00AM **Day to day you will**: - Interact with customers whilst ensuring high levels of...


  • Tauranga, New Zealand Inland Revenue Department - New Zealand Full time

    Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Tauranga office. **He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our...


  • Tauranga, New Zealand Inland Revenue Department - New Zealand Full time

    Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Tauranga office. **He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our...


  • Tauranga, New Zealand NZ Post Full time

    Permanent Part-Time Position - Tuesday to Saturday - Tauranga Box Lobby - $26.06 per hour A role with variety! You will work between both the front counter and the mailroom at the Tauranga Box Lobby on Seventh Avenue. The main purpose of your role will to greet customers face-to-face and provide assistance with any of our services, which will include post,...


  • Tauranga, New Zealand NZ Post Full time

    2 months fixed term contract - Monday to Friday: 6AM - 2.30PM - Location: Tauranga Box Lobby - $26.06 per hour A role with variety! You will work between both the front counter and the mailroom at the Tauranga Box Lobby on Seventh Avenue. The main purpose of your role will to greet customers face-to-face and provide assistance with any of our services,...

  • Customer Service

    6 months ago


    Tauranga, New Zealand Foodstuffs North Island Full time

    Cherrywood Four Square is looking for a Customer Service superstar to join our friendly team. This position is a fantastic opportunity for a motivated, self-confident, team player who enjoys the challenges of retailing. They will be responsible for the delivery of exceptional customer service and connecting with our fantastic community on the front counter....


  • Tauranga, New Zealand The Warehouse Full time

    Company Description The Warehouse Group looks after some of Aotearoa’s most famous and beloved retail brands, including The Warehouse, Warehouse Stationery, Noel Leeming, Torpedo7, and TheMarket. They stay famous and beloved because we’re always working to deliver relevant and exciting customer experiences to New Zealanders, including a growing number...


  • Tauranga, New Zealand Alpine Management Limited Full time

    Position: - Office Support Services Manager Full time position Minimum hours 30 hours a week Bay of Plenty Region Pay rate $30 to $32 per hour Minimum of 3 years of relevant work experience or relevant qualification - contributing to the planning and review of office services, and setting priorities and office service standards - allocating human...

  • Account Manager

    2 months ago


    Tauranga, New Zealand Service Foods Full time

    Service Foods is dedicated to providing exceptional service and high-quality products to the food services and hospitality industry. **We are looking for an experienced and dynamic Account Manager to join our Tauranga branch.**: **The role**: Being an Account Manager with us offers a great blend of business development and account management. You will be...


  • Tauranga, New Zealand New Zealand Couriers Full time

    **About New Zealand Couriers** Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in,...


  • Tauranga, New Zealand The Warehouse Full time

    Company Description At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations,...


  • Tauranga, New Zealand The Warehouse Full time

    Company Description At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations,...


  • Tauranga, New Zealand Carters Full time

    As a **Customer Service Representative** at **CARTER Tauranga**, your primary objective will be delivering top-notch service to our building trade customers. In this active and physical role, you'll be indispensable across the Bulk store area of our branch. - Quickly and efficiently pick, assemble and load orders. - Recommend suitable products, tailored to...


  • Tauranga, New Zealand Corys Electrical Full time

    **What does the Customer Service and Sales person do?** This multifaceted Counter based role supports branch operations from assisting customers at the counter, unpacking and receipting goods in, to picking, packing, and dispatching customer orders, loading the delivery vehicle and ensuring our customers get their orders and quality service delivered on...

  • Office Administrator

    4 months ago


    Tauranga, New Zealand HAYS Full time

    Do you have experience in office administration and want to join a positive and friendly team? **Your new company** Join an organisation that supplies products to retail stores. Their products and services include homewares, storage, garden, and lifestyle products, **Your new role** - Be a champion in administrative office systems, including our ERP...


  • Tauranga, New Zealand HR Connect Limited Full time

    Company Description The opportunity has arisen for a motivated, team player to join our small team. This is a sales and customer service focused role but will involve assisting in deliveries, warehousing and installations as well. It will include visiting existing customers and following up sales leads with a focus on developing and securing business. Hours...