![Inland Revenue Department - New Zealand](https://media.trabajo.org/img/noimg.jpg)
Customer Service Officer
3 weeks ago
Ready to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Tauranga office.
**He aha te mahi? | What is the role?**
The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes - you’ll be bringing your customer centric approach to improve customer experience.
Day-to-day, your tasks will include contacting and responding to customers through various channels, including making and answering calls and replying to messages. You will work with customers to understand their circumstances and help them receive the right outcome through sound research and decision making.
**E hiahia ana koe ki te mahi tahi? | Want to work together?**
We're looking for people who are passionate, keen learners and committed to what they do. You'll be joining a team of Customer Service Officers who have come from all walks of life. Whether you're taking the next step in your professional journey, returning to the workforce, or looking to start your career - all are welcome
**Ideally, you will possess the following skills**:
- Great communications skills, both verbal and written
- Curiosity and problem solving
- Comfortable in an environment where there are rapid changes
- Resilience
- Digital savviness (we’ll teach you the ins and outs of our unique tools)Customer centric mindset
**He aha ngā painga Mōu? | What’s in it for YOU?**
We offer a supportive team environment and great opportunities to grow and learn, within the Customer Service Officer role. We invest in you from day one - providing a well-mapped out training programme that allows you to understand our tax and social policy products.
The standard number of hours of work will be 75 hours 50 minutes per fortnight, to be worked between 8.00am and 5.05pm, Monday to Friday. These shifts are scheduled and based on business needs. The salary for this position is $59,560 per annum.
**How to apply**
- Please note that we run a rolling recruitment process and will be filling roles as we go, which may mean that our advertisement closes before the closing date. _
-
Customer Service Representative
3 weeks ago
Tauranga, New Zealand Service Foods Full time**Service Foods Tauranga is currently seeking a motivated and customer-focused individual to join our team as a Customer Service Representative/Administrator.**: In this role, you will be responsible for delivering outstanding service to our customers while providing administrative support to ensure the smooth operation of our business. - Early April start -...
-
Customer Service Officer
1 week ago
Tauranga, New Zealand NZ Post Full timeCustomer Service Officer - Permanent Part-Time - $25.30 per hour on a fortnightly pay cycle - Tuesday to Saturday (37.5 hours) The New Zealand Post Group is well known around New Zealand for providing a vital service to all our valued customers - we are committed to proactively responding to customer needs and continually improving service delivery...
-
Customer Service Representative
4 weeks ago
Tauranga, New Zealand Service Foods Ltd Full time**We are looking for a dynamic and motivated Customer Service Representative to join the Night Shift team at our Tauranga branch and contribute to our ongoing success.**: **The Role**: As a Customer Service Representative, you will play a key role in driving sales and enhancing our business’s reputation. Your passion for customer service, coupled with...
-
Customs Officers, Tauranga
4 weeks ago
Tauranga, New Zealand New Zealand Customs Service Full timeLooking for a job where you can make a real impact? - Interested in being on the front line, playing a vital role in securing our borders? **New Zealand Customs Service | Te Mana Ārai o Aotearoa** is looking for people to join our maritime team based in Tauranga. Your work will help keep our communities safe from organised crime, drugs, terrorism and...
-
Customer Service Officer
1 week ago
Tauranga, New Zealand NZ Post Full time**Customer Service Officer** - **On Call, as and when required**: - **4 weeks paid training**: - **$26.84 per hour** Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our...
-
Customer Services Officer
3 days ago
Tauranga, New Zealand New Zealand Couriers Full time**About New Zealand Couriers** Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in,...
-
Customer Service Driver
5 days ago
Tauranga, Bay of Plenty, New Zealand Service Foods Ltd Full timeWhy Join Us?At Service Foods, we are committed to fostering a culture of innovation, teamwork, and continuous improvement. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth.As a Delivery Driver, you will play a vital role in ensuring our customers receive their orders on time and in pristine condition. If you...
-
Customer Service Officer
4 weeks ago
Tauranga, New Zealand Inland Revenue Department - New Zealand Full timeReady to put the ME into IRD? We think our Customer Service Officer role is for YOU. Great individuals can achieve remarkable things with us! To discover the perfect "what's in it for me," explore opportunities at IR. We have positions available in our offices located in our Tauranga office. **He aha te mahi? | What is the role?** The Customer Service...
-
Customer Service Officer
2 weeks ago
Tauranga, New Zealand Inland Revenue Full time**He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our business. IR does so much more than just collect taxes - we fund and deliver programmes which support and care for the people of New Zealand. What's more, a career with us does not necessarily mean a career in numbers and taxes -...
-
Customer Services Officer Fx
6 days ago
Tauranga, New Zealand New Zealand Couriers Full time**About New Zealand Couriers** Proudly NZ-owned and operated, for over fifty years our company has been driving ahead of the competition thanks to our passionate team and results-focused service delivery. Now with over 1,100 employees, and 550 independent contractors in 25 locations across New Zealand, we are proud to serve the local communities we work in,...
-
Customer Service Officer- Āpiha Ratonga Kiritaki
4 weeks ago
Tauranga, New Zealand Inland Revenue Department - New Zealand Full timeReady to put the ME into IRD? We think our Customer Service Officer role is for YOU. Good people can go great places here, so to get the ideal 'what's in it for me', look no further than IR, with roles available in our Tauranga office. **He aha te mahi? | What is the role?** The Customer Service Officer is a fast-paced, frontline role which is vital to our...
-
Customer Service Officer
4 weeks ago
Tauranga, New Zealand Inland Revenue Full timeAre you passionate about making a positive impact on the economic and social wellbeing of New Zealand? As a Customer Service Officer at IR, you'll be at the heart of our mission to provide exceptional service and ensure long-term compliance. You'll handle a variety of customer interactions, using your customer service skills to enhance their experience and...
-
Customer Services Officer
5 days ago
Tauranga, New Zealand NZ Post Full timePermanent Part-Time Position - Saturday's from 6am to 10am - Be the face of NZ Post A role with variety! You will work between both the front counter and the mailroom at the Tauranga Box Lobby on Seventh Avenue. The main purpose of your role will to greet customers face-to-face and provide assistance with any of our services, which will include post,...
-
Customer Services Officer
2 days ago
Tauranga, New Zealand NZ Post Full timePermanent Part-Time - 6 hours per week - Mondays to Saturdays: 8:00AM - 9:00AM - Location: Bayfair Box Lobby - $26.06 per hour A role with variety! The main aspect of this role will be mail sorting at the Bayfair Box Lobby. **Shift**: **Monday to Saturday**: 8:00AM - 9:00AM **Day to day you will**: - Interact with customers whilst ensuring high levels of...
-
Court Registry Officer Position
5 days ago
Tauranga, Bay of Plenty, New Zealand Public Defence Service - New Zealand Full timeRole OverviewThe Public Defence Service - New Zealand seeks a highly skilled and experienced Court Registry Officer to join our team in Whakatane. As a key member of our staff, you will play a crucial role in the successful operation of the court.You will be responsible for providing exceptional customer service, managing court files, and ensuring the smooth...
-
Customer Service Coordinator
4 weeks ago
Tauranga, New Zealand Tomra Full timeCompany Description **About us**: TOMRA Food designs and manufactures sensor-based sorting machines and integrated post-harvest solutions, transforming global food production, to maximize food safety and minimize food loss, by making sure Every Resource Counts. Today, TOMRA is leading the resource revolution to transform how the planet’s resources are...
-
Justice Service Officers
5 days ago
Tauranga, Bay of Plenty, New Zealand Public Defence Service - New Zealand Full timeWorking With UsAt Public Defence Service - New Zealand, we strive to create a positive workplace culture that values respect, inclusivity, and diversity. We believe in supporting our employees to grow and develop in their careers, providing opportunities for leadership and professional development.As a team member, you will have the opportunity to work...
-
Customer Service Director
7 days ago
Tauranga, Bay of Plenty, New Zealand Trinity Wharf Tauranga Full timeWe're seeking a skilled professional to join our Front Office team as a Front Office Duty Manager at Trinity Wharf Tauranga. As a key member of our operations team, you'll play a vital role in delivering exceptional service and creating memorable experiences for our guests.Your responsibilities will include overseeing the smooth operation of our front desk,...
-
Registry Officer
5 days ago
Tauranga, Bay of Plenty, New Zealand Public Defence Service - New Zealand Full timeAbout the RoleThis is an exciting opportunity to work in a dynamic environment where you can utilise your skills and experience to make a real difference. If you are a detail-oriented individual with strong customer service skills and the ability to multitask, we encourage you to apply.As a Court Registry Officer, you will have the opportunity to develop...
-
Customer Service Representative
7 days ago
Tauranga, Bay of Plenty, New Zealand New Zealand Government Full timeJob OverviewNew Zealand Police is committed to making New Zealand the safest country. We're a government agency responsible for preventing crime and enhancing community safety.As a Frontline Station Support Officer, you'll play a vital role in providing customer service at our Rotorua Police Station. You'll be dealing with challenging situations every day,...