Ward Clerk

2 months ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Full time

**0.6FTE (24 hours) position available**:

- ** Excellent customer service skills and the ability to work in an inclusive team environment.**

This is an exciting opportunity for a part-time ward clerk to support the opening of, and to provide ongoing support into Wāhi Tautoko (previously Tupuna). - Wāhi Tautoko is part of the Adult Inpatient Group (AIG) which encompasses four acute inpatient units (Te Awakura) and two extended treatment units.
This role will be based in Wahi Tautoko, a 10 bedded unit, that will support Tāngata whaiora between the ages of 18 - 65 who require extended assessment or treatment following an admission to the acute inpatient service prior to discharge.

In this role, your responsibilities will include:

- General clerical and administrative tasks
- Entering information onto the patient management system
- Answering phones
- Greeting visitors
- Delivering great customer service
- Maintaining accurate filing of clinical notes and patient files

You will be well accustomed to working within a fast-paced environment and prioritising your tasks continuously as your day evolves.

**Ngā pūkenga me ngā wheako | Skills and experience**

To be successful in this role, you will have:

- Excellent interpersonal skills - able to relate to consumers, their whānau and Te Whatu Ora Health NZ staff
- Have excellent attention to detail
- Organisational, time management and problem-solving skills
- Experience using a Patient Management System (desirable)
- The ability to work under pressure to meet deadlines
- Able to pick up and use new systems and technology
- Intermediate Microsoft Suite Skills (Word, Outlook, Excel)

**Mō mātou | About Us**

Specialist Mental Health Services are an interdisciplinary team that forms part of Health NZ | Te Whatu Ora - Canterbury | Waitaha. We are committed to working and partnering with consumers/tāngata whaiora and their family/whānau. Constantly striving to work within our philosophy; we develop therapeutic, supportive and empowering relationships with our consumers, enabling them to achieve their personal goals and aspirations.

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