Ward Clerk Burwood

1 month ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Full time

**Mō te tūnga | About the role**
We are looking for a Ward Clerk to join our team in the Older Persons Health Service at Burwood Hospital. Ward DG specialises in assessment, treatment and rehabilitation for patients post stroke.

This position is a full-time permanent position (Working Monday-Friday).

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3/Profile 3

For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

**_ The Role:_** Where you fit in**

Our clerical team provide a key role in the effective function of our ward. The work involves transaction of admissions, discharges, transfers and management of patient records. Working in the reception area you will be the first point of contact for patients, whanau, visitors and various hospital and health provider staff.

In this role, you will be responsible for:

- General clerical and administrative tasks
- Entering information to the patient management system
- Booking patients for clinic appointments
- Answering phones and greeting patients and their families
- Delivering great customer service

**Ngā pūkenga me ngā wheako | Skills and experience**
- Have administrative experience
- Have an eye for detail and a high level of accuracy in your work
- Be an excellent communicator and uphold a professional manner with patients and colleagues
- Have strong computer skills
- Ideally have a health background or a basic understanding of medical terminology
- Be able to prioritise and keep calm in busy situations
- Database experience is desirable

**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Health NZ Canterbury, is driven by our **ā Mātou Uara (Our Value**:

- s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Health New Zealand**

When you work at Health NZ, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Health NZ Canterbury, there could be a place for you

**Nau mai, haere mai, tauti mai

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