Ward Clerk Hillmorton

4 months ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Full time

Full time permanent position available based at Te Awakura Hillmorton Hospital
- Excellent customer service skills and the ability to work in an inclusive team environment.
- Availability to work as part of a multi-disciplinary team

Te Whatu Ora Waitaha Canterbury are looking for an experienced Ward Clerk to join our Administration team based at Te Awakura, Hillmorton Hospital on a full-time permanent basis.
Te Awakura provides acute inpatient care to those adult consumers of our Mental Health system requiring inpatient care.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 3 /Profile 3.

For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

In this role, your responsibilities will include:

- General clerical and administrative tasks
- Entering information onto the patient management system
- Answering phones
- Greeting visitors
- Delivering great customer service
- Maintaining accurate filing of clinical notes and patient files

You will be well accustomed to working within a fast-paced environment and prioritising your tasks continuously as your day evolves.

**Ngā pūkenga me ngā wheako | Skills and experience**

To be successful in this role, you will:

- Excellent interpersonal skills - able to relate to parents, their whānau and Te Whatu Ora Health NZ staff
- Attention to detail
- Organisational, time management and problem-solving skills
- Experience using a Patient Management System (desirable)
- Ability to work under pressure to meet deadlines
- Able to pick up and use new systems and technology
- Intermediate Microsoft Suite Skills (Word, Outlook, Excel)

**Mō mātou | About Us**
- Ko ngā tāngata, te mātua mahi_ - _Putting people at the heart of all we do - _

We are committed to honouring Te Tiriti o Waitangi and its principles by ensuring our partnership with Māori are at the forefront of all our conversations. We believe in improving, promoting, and protecting the health and well-being of the Canterbury and the West Coast community.

The culture at Health NZ Canterbury, is driven by our **ā Mātou Uara (Our Value**:

- **s)**:

- Care and respect for others - Manaaki me te whakaute i te tangata.
- Integrity in all we do - Hāpai i ā mātou mahi katoa i runga i te pono.
- Responsibility for outcomes - Te Takohanga i ngā hua

**Ngā** **hua | Benefits of working at Health New Zealand**

When you work at Health NZ, you are part of a wider whānau that will support you along your journey. We offer great coaching, mentoring and learning outcomes for all staff. We are always improving our facilities across all campuses and have amazing discounts from select retailers, restaurants and businesses. At Health NZ, you are part of something greater than yourself and encouraged to be your unique self

We have a range of clinical and non-clinical roles at Health NZ Canterbury, there could be a place for you

**Nau mai, haere mai, tauti mai

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