Housekeeping/receptionist

3 months ago


Auckland City, New Zealand United Auckland Full time

We are a hostel in Auckland central and now looking for a housekeeping and receptionist to join us
- Change bed linen and make beds
- Replace used towels
- Sweep and mop floors
- Vacuum carpets
- Replenish bath care products (e.g. soap and shampoo)
- Restock beverages and food items
- Clean public areas
- Report any technical issues and maintenance needs
- Address guests' queries
- Ensure all assigned rooms are clean and tidy by the end of the shift
- Follow hotel security guidelines
- Recording missing or damaged items and arranging for the item’s repair or replacements
- Responding to customer complaints or enquiries immediately and reporting any problems to the supervisor
- Maintaining an inventory of household items, uniforms, equipment and furniture
- Notifying homeowners of any accidents or problems while rendering service
- Establishing and maintaining standard operating procedures for cleaning and organising the home or facility
- Cleaning and disinfecting equipment at the end of their shift
- Welcoming guests and checking their details against their bookings
- Allocating guests their rooms and providing keys
- Answering phones from prospective customers and guests, taking messages and delivering them
- Completing administrative tasks such as filing and photocopying
- Responding to requests for help and information
- Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
- Preparing room bills and ensuring prompt payments
- Checking guests out, taking payments and returning deposits
- Any other reasonable tasks required by the employer

**Job Type**: Casual

Pay: $24.00 per hour

Expected hours: 5 - 30 per week

Schedule:

- On call
- Public holidays
- Weekend availability



  • Wellington City, New Zealand Microtel by Wyndham Wellington Full time

    Join Our Team at Marsden Services Limited! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced hospitality environment? If so, we have an exciting opportunity for you! We are currently seeking a dedicated Receptionist / Senior Hotel Receptionist to lead our front office team and ensure a memorable stay for...

  • Receptionist

    4 months ago


    Auckland City, New Zealand PULLMAN Full time

    **Company Description** Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...

  • Receptionist

    2 days ago


    Auckland City, New Zealand PULLMAN Full time

    **Company Description** Pullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an intimate atmosphere whether in the lobby lounge, by the 25 metre heated...

  • Receptionist

    1 month ago


    Wellington City, New Zealand IBIS Full time

    **Company Description** **_ ibis Wellington:_**_ Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups with generous vibrant Vivant restaurant dining spaces, offering a big buffet breakfast, and a la carte lunch...

  • Receptionist

    2 days ago


    Auckland, New Zealand Pullman Full time

    Job Description Pullman Auckland is looking for a talented and passionate Receptionist wishing to expand their knowledge in a 5-star hotel environment.As a Receptionist, your primary responsibilities will include: Welcome guests from all corners of the world to our beautiful hotel, growing relationships with new and regular guests.Ensure accuracy and...

  • Receptionist

    2 weeks ago


    Auckland, New Zealand Accor Hotels Full time

    PULLMAN AUCKLAND HOTEL & APARTMENTS, Auckland, New ZealandREF40989VMEA SPACCompany DescriptionPullman Hotels & Resorts set the new standard in extraordinary global travel and living, delivering a unique experience to today's hyper-connected global nomads. Part of Accor Hotels, Pullman Auckland's sleek interiors emit a warm and friendly vibe, creating an...


  • Auckland City, New Zealand TFE Hotels Full time

    **Hourly Wage**: $23.15 to $29.66 per hour **Employment Status**: Full-time (30+ hours per week) **Employment Type**: Permanent **Places of Work**: Auckland, New Zealand Located in the North Island of New Zealand, Auckland is known as the ‘City of Sails’ with landscape characterised by volcanic hills, numerous islands and beautiful beaches. Representing...

  • Guest Service Agent

    6 months ago


    Auckland City, New Zealand Nesuto New Zealand Ltd Full time

    GUEST SERVICES AGENT / HOTEL RECEPTIONIST Auckland CBD, Auckland Front Office & Guest Services (Hospitality & Tourism) Full time $23- $24 per hour We focus on the development of team members that are a part of a bigger picture. Our team do not simply deliver service, we provide memorable experiences for all our guests and residents. We have a great...

  • Front Desk

    6 months ago


    Wellington City, New Zealand Pearl Services Limited Full time

    You will organize and control the operations of the motels to provide guest accommodation, and managing all other day to day activities to ensure the smooth and profitable running of the business. Key Responsibilities - Manage motel daily activities, reception and housekeeping, organize the staff shift an roster - Directing and overseeing reservation,...


  • Auckland City, New Zealand SkyCity Entertainment Group Full time

    **A bit about the team** Across our two beautiful luxury hotels, The Grand Hotel and the SkyCity Hotel, we employ over 130 people who're dedicated to our guests, from Housekeeping and Porters to Reservations and Receptionists. SkyCity Hotels Group is committed to delivering the best standards of service and product knowledge. **A bit about the role** As a...


  • Auckland City, New Zealand SkyCity Entertainment Group Full time

    **A bit about the team** Across our two beautiful luxury hotels, The Grand Hotel and the SkyCity Hotel, we employ over 130 people who're dedicated to our guests, from Housekeeping and Porters to Reservations and Receptionists. SkyCity Hotels Group is committed to delivering the best standards of service and product knowledge. **A bit about the role** As a...


  • Auckland City, New Zealand SkyCity Entertainment Group Full time

    **A bit about the team** Across our three beautiful luxury hotels, The Grand Hotel, SkyCity Hotel and Horizon by SkyCity, we employ over 160 people who're dedicated to our guests, from Housekeeping and Porters to Reservations and Receptionists. SkyCity Hotels Group is committed to delivering the best standards of service and product knowledge. **A bit...


  • Wellington City, New Zealand Wellington Management Group Full time

    We are based in Wellington and are looking for a hotel service supervisor to join our team and help manage our buildings portfolios. Job description: - Welcome and register guests once they arrive. - manage the hotel/motel website for enquiry and others. - run the hotel with target budgets and follow up the payment invoices to accounts - ensure that health...


  • Auckland City, New Zealand SkyCity Entertainment Group Full time

    **A bit about the team** Across our three beautiful luxury hotels, The Grand Hotel, SkyCity Hotel and Horizon by SkyCity, we employ over 160 people who're dedicated to our guests, from Housekeeping and Porters to Reservations and Receptionists. SkyCity Hotels Group is committed to delivering the best standards of service and product knowledge. **A bit...

  • Porter

    6 months ago


    Auckland City, New Zealand Marriott International, Inc Full time

    **Job Number** 23197892 **Job Category** Rooms & Guest Services Operations **Location** Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **WE ARE HERE TO STAY** Join the #1 leader in hospitality worldwide...

  • Front Office Manager

    3 weeks ago


    Auckland, New Zealand Voco Full time

    About voco Auckland:At voco Auckland, we pride ourselves on offering guests an unforgettable experience in the heart of one of New Zealand's most vibrant cities. Part of the IHG family, we blend luxury with a laid-back, approachable style that guests love. As a Front Office Manager, you'll play a key role in maintaining the high standards of guest service...

  • Front Office Manager

    3 weeks ago


    Auckland, New Zealand Pro-Invest Careers Full time

    About voco Auckland:At voco Auckland, we pride ourselves on offering guests an unforgettable experience in the heart of one of New Zealand's most vibrant cities. Part of the IHG family, we blend luxury with a laid-back, approachable style that guests love. As a Front Office Manager, you'll play a key role in maintaining the high standards of guest service...


  • Auckland, New Zealand Voco Full time

    Add expected salary to your profile for insightsAbout voco Auckland:At voco Auckland, we pride ourselves on offering guests an unforgettable experience in the heart of one of New Zealand's most vibrant cities. Part of the IHG family, we blend luxury with a laid-back, approachable style that guests love. As a Front Office Manager, you'll play a key role in...