Porter
7 months ago
**Job Number** 23197892
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Auckland, 396 Queen Street, Auckland, New Zealand, New Zealand VIEW ON MAP
**Schedule** Part-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
**WE ARE HERE TO STAY**
Join the #1 leader in hospitality worldwide and be inspired by what tomorrow brings. With over 8000 hotels worldwide in 130 countries and 30 different brands, where will your journey take you?
**LIVE FULLY**
What does living fully mean to you? Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, Marriott helps you live life to its fullest, no matter how you define it.
**About the Role**
We are looking for a Receptionist / Porter to join our Front Office department.
You will:
- Welcome and greet guests
- Assist guests with their requests / service needs
- Answer, record and process all guest calls, questions, enquiries or concerns and ensure to follow up
- Process all guest check-ins, check-outs and any other change of room requirement
- Maintain an excellent level of customer service
- Secure payment and verify / adjust billing for guests
- Coordinate with Housekeeping to track room status and guest concerns
- Run and check daily reports, contingency lists and credit card authorization reports
- Arrange transportation for all guests / visitors
- Valet guest cars
- Count and secure cash float at beginning and end of every shift.
**About You**
- Positive attitude with the flexibility to confidently respond to a range of different work situations
- Ability to work well in a team as well as independently
- Flexibility to work all shifts including weekends, overnight availability desirable
- Good physical fitness
- Great communication and organisational skills
- Previous hospitality experience preferred
- Opera experience is preferred
- MUST have a full NZ driving license
- MUST be eligible to work in New Zealand
**We can offer you**
- We offer the NZ living wage
- Staff meal on shift
- Discounted staff parking
- Discounted coffee for associates
- ‘Life With the Works’ - our FlexiFutures program designed for a more fulfilling and flexible workplace
- Discounted accommodation for all Marriott properties throughout the world
- Discounts on food and beverage in all outlets of the Hotel
- Unlimited career and development opportunities
At Marriott, we’re exploring the world we live in and all its possibilities. Where will your journey with Marriott take you?
**APPLY NOW** We look forward to hearing from you
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International.
**Be** where you can do your best work,
**begin** your purpose,
**belong** to an amazing global team, and
**become** the best version of you.
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