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Account Manager/retention Specialist

4 months ago

Auckland City, New Zealand FLEETCOR Full time

Your role

What you'll be doing

About Us

We help businesses of all sizes simplify the way they make and receive payments. Our solutions enable businesses to automate, secure, digitize and control their payments. With market leadership in commercial fuel cards we operate in 80 countries employing more than 10,000 people globally.

FLEETCOR is ranked 26th on Forbes 2018 World's Most Innovative Companies and 107th on Forbes 2018 Growth Champion.

Growth and development opportunities, competitive salaries, life insurance, fuel discounts, and a generous wellbeing program (including gym membership and much more) Based in Auckland, this is a rewarding opportunity to assist in our ongoing growth as a business 2023 onwards.

About the role

Are you a natural relationship builder?

Do you thrive on forging solid connections?

Are you known for your creative problem-solving skills?

We're on the lookout for an accomplished Senior Customer Service Representative to elevate our sales team as a Retention Specialist/Account Manager.

In this role, you'll harness your customer-centric mindset to:

- Develop compelling solutions that keep customers engaged and committed to our products and services.
- Masterfully resolve issues, ensuring customer satisfaction.
- Skillfully negotiate new terms to enhance partnerships.
- Cultivate existing relationships, fostering loyalty.
- Unearth fresh business prospects while working in harmony with sales, credit, and customer service departments.
- This opportunity is tailor-made for someone who reveres providing exceptional customer service through the art of account management.

The working hours are Monday thru Friday from 11am to 7pm.

About You

Your pathway to success relies on:

- Exceptional listening and negotiation prowess.
- Expertise in retaining customers and surpassing their expectations.
- A keen eye for detail and unmatched time management skills.
- The ability to think critically and exhibit business acumen.
- The ability to be self-managed

Perks that Await You:

- Competitive base salary of $65k to $70k.
- Lucrative retention incentives.
- Fuel discounts for your convenience.
- Life insurance coverage.
- Complimentary gym membership.
- A day off on your work anniversary.

Why FLEETCOR Should Be Your Next Career Move:

- FLEETCOR offers the perfect blend of rapid growth, global outreach, gratifying work, and a lively atmosphere.
- As a high-performing and motivated professional, you'll reap rewards for your efforts.
- Your innovative ideas are not just welcome - they're encouraged.
- If you're seeking a career that keeps pace with your ambition, join us at FLEETCOR. Regardless of your field of expertise, here's where you can elevate your career to new heights.

Integrity. People. Innovation. Execution. Collaboration.

You must currently reside in and be legally eligible to work in New Zealand to be considered for this role. *The internal job title for this role is Account Manager*

About Corpay

Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.