Customer Retention Manager

Are you ready to Chase the Sun by pursuing a career with Suncorp New Zealand? As part of one of Australia’s and New Zealand’s leading financial services groups, you’ll help us live our purpose every day - to build futures and protect what matters - for our customers, our communities and each other. And you’ll be supported to grow your own future...

The purpose of this 6 month contrract role is to develop, manage and evaluate communications to its banking customers. A focus will be on using customer behaviour information and insights that inform data driven sales opportunities that enhance customer profitability through acquisition, retention, cross-sell and up-sell activity. **Ngā Kauwaka |The...

**Company Description** WM New Zealand Limited is New Zealand's leading resource recovery, recycling and waste management provider. We’re committed to safeguarding our beautiful environment through sustainable management of our valuable resources. Put simply, sustainability is what we do. Permanent Full-time Opportunity Location - Lower North Island...

**Why You'll Love Working with Tower** At Tower, our values are the heartbeat of every interaction. We prioritize our people, fostering a diverse and inclusive environment where everyone can thrive. We encourage you to bring your whole self to work, representing the vibrant communities we serve. We celebrate all ages, genders, sexual orientations, races,...

Senior client retention advisory role - KiwiSaver and Investments - Hybrid - WFH days, Career progression, great team! - Blend of client re-engagement, data analysis, strategy and reporting In an office of 100 +, you will be part of a specialist team of two that proactively connects with customers considering a change in providers. Your role is to...

**Why you'll love working with Tower** At Tower, we put our people first and pride ourselves on creating a diverse and inclusive space that provides opportunities for everyone to thrive. As a uniquely Kiwi and Pacific insurer operating for almost 150 years, with roots all the way back to Dunedin, we embrace and encourage our people to bring their whole...

We are looking to add another Member Retention Specialist to our high performing team. If you're genuinely passionate about providing exceptional customer service and looking for some flexibility, this could be the role for you. **What we do**: We contact our AA Members to ensure their Membership is up to date, and that they are making the most of the...

We are delighted to partner exclusively with **World Vision NZ** on recruiting for this key **fixed term contract** role! World Vision is a global humanitarian organisation that needs no introduction, sponsoring children in need, the famous 40 Hour Challenge and providing emergency aid for regions struck by natural disasters among other initiatives. This...

**Job Overview**: **Responsibilities**: - Develop and maintain long-term relationships with key clients. - Serve as the primary point of contact for client inquiries and issues. - Coordinate with internal teams to ensure timely delivery of services and solutions. - Identify opportunities to enhance customer satisfaction and increase client retention. -...

Utilise your solution mindset to retain our clients seeking to cancel - Join an established team with supportive leaders - Amazing perks and discounts on offer! Employsure is GROWING! With growth comes opportunity, and this opportunity is one you do not want to miss. As the leading provider of ER & WHS support for small businesses and family enterprises...

We are looking for a Customer Care Location (CCL) Manager to lead a team of Logistics Specialists based in Wellington. ** Your Responsibilities**: - Driving and supporting your team to deliver customer excellence alongside the Sales and Operations Teams - Leading, motivating and coaching your team - creating strong team morale by being open, responsive and...

Reignite our Client passion for our service - Solutional & Nurturing process - Purpose led business where education is our mantra Employsure is the leading workplace relations specialist in Australia and New Zealand. We empower employers, providing them with the knowledge and strategies to ensure fairness and safety in the workplace, something which is...

**We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and...

We are keen to hear from coffee enthusiasts who are passionate about customer/account management. If this sounds like you, then this could be the perfect role for you! We are looking for an enthusiastic individual to join our valued sales team. This role is the lead problem solver, business builder and brand advocate that drives enhanced business. They will...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. We are very well-known Indian grocery...

As the Customer Success Manager for New Zealand, you will play a pivotal role in leading and developing the Customer Success Team while also managing your own portfolio of customers. This role requires a combination of managerial skills, coaching abilities, and hands-on customer engagement to drive retention, renewal, and revenue growth...

Empowering retailers to deliver great shipping experiences is what we do! As a rapidly scaling SaaS company, we are seeking a dynamic and experienced Head of Customer Success to join our team. We're looking for a senior leader with B2B SaaS experience, who can think strategically and muck in with operational activities. **The Role** **Key...

**Job no**: 520492 **Brand**: Corporate Traveller **Work type**: Full time, Hybrid **Location**: Auckland, Central, New Zealand **Categories**: Leisure Travel & Retail As a Corporate Traveller Customer success manager, you will play an important role in in our future business strategies. With direct responsibility and accountability delivering our...

**Hi there! Thanks for stopping by**: Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place! We're looking for a Customer Success Manager to join our APAC Retail Engagement team in Auckland. Their main objective will be to maintain customer and revenue retention and facilitate upsell/cross-sell...

: **Area**: New Zealand, Wellington **Division**: Customer Success **Position**: Sr Customer Success Manager At SAS, where you start doesn’t have to be where you end; and there is ample opportunity for internal career mobility. Whether you’re looking to grow a new skill or experience a new role, there’s no time like the present to take the next...