Regional Sales Manager, New Zealand

5 months ago

Auckland City, New Zealand AlignTech Full time

**Join a team that is changing millions of lives.**

Transforming smiles, changing lives.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

**About this opportunity**

Managing a large sales area for Align Technology across New Zealand_, _the successful individual will be responsible for leading and motivating a team of Practice Development Managers to achieve the operational plan in line with company and country strategic objectives. The Regional Sales Manager will need to demonstrate strong leadership and collaboration capabilities to drive success in their region and through the team. Ongoing development of team members via one-to-one coaching, one-to-one business reviews and professional development.

The Regional Sales Manager should look upon their sales area as ‘their business’ and be willing to take responsibility for its planning, development and results achievement.

**In this role, you will**

**Team Management & Leadership**
- Provide leadership in one-on-one, region, and group settings
- Lead, manage and guide a team of Practice Development Managers across NZ
- Provide all appropriate reporting to the Sales Director, including feedback from customers and PDMs
- Hiring of all PDMs within the region to develop a high-performance team in consultation with the Sales Enablement Manager, Sales Director and Align HR.
- Conduct regular 1:1s with direct reports to drive motivation, delivery of results and professional development
- Evaluation and coaching of PDMs - through observation during co-travel, frequent feedback and the analysis of data
- Evaluate levels of customer, product and systems knowledge via in-field assessment
- Ensure accountability of all sales KPIs & delivery of key strategic initiatives
- Role model ACA values to embed positive behaviour and alignment to organizational culture

**Customer Management & Sales Leadership**
- Develop strong relationships with key customers and corporate accounts
- Spend considerable time in field with customers to understand their business & challenges and proactive communication to drive business partnership
- Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary teams in NZ.
- Ensure that the PDMs manage accounts in their assigned territory via Insight and SFDC on a daily basis.
- Ensure PDMs identify strategic targets with specific action plans depending on customer type, goals for the customer and objectives of the business in ANZ.
- Identify and resolve customer issues and concerns when required.

**Support and Training**
- Maintain a personal level of product knowledge and competence in dental / orthodontics including a thorough understanding of Align Digital Platform
- Maintain a high personal level of wider industry and business knowledge
- Active participation in Align ANZ Sales and Clinical Training
- Supporting the implementation of Align’s Customer Education Pathway
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals/KPIs

**Deliverables and Key Performance Indicators**
- Ensures the effective fulfillment of objectives and deadlines assigned on an individual and team basis
- Ensure effective business planning and accountable ways of working where deadlines are achieved
- Active implementation of Align product innovations and programs both internally with team and externally with customers
- Adherence to agreed team KPIs
- Report back to Sales Director with all assigned reports in a timely and accurate manner
- Participate in proactive team efforts to achieve departmental and company goals
- Perform other duties as assigned
- Comply with all policies, practices and procedures

**In this role, you’ll need **

To perform this job successfully, the individual must have mastered the skill set of a Sales Specialist/Territory Manager/Practice Development Manager and in addition, have demonstrated the skill set required of an Area Sales Manager.

The Regional Sales Manager normally works within regular business hours although should expect some evening and weekend work plus considerable travel and overnight stays dependent on geography and business requirements, up to 50% of the working week.

**EDUCATION and/or EXPERIENCE**
- Experience within Medical device or Healthcare sales is essential
- Minimum of 5-8 years’ experience essential, including prior experience managing a sales team
- Education to degree level and/or equivalent experience.
- Experience working in the dental or orthodontic industry an advantage
- Proven and sustained track record

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