Change and Communications Coordinator

6 months ago


Auckland City, New Zealand AA New Zealand Full time

**What You'll Be Doing | Mō te Tūranga**

The Change and Communications Coordinator is tasked with effectively communicating operational changes internally to Customer Experience teams, encompassing Centre Network and Contact Centres. Additionally, the role involves supporting the team in change implementation tasks, including process mapping and documentation.
- Partnering with Implementation Specialists to create communication plans that support the successful delivery of change through our network.
- Coordinating and delivering integrated and targeted communications activities
- Tailor complex and often technical information to a range of audiences, taking account of their differing levels of knowledge or understanding.
- Liaise with internal and external stakeholders on the production of high-quality, engaging communications collateral.
- Identify communication outcomes, track effectiveness and record performance against agreed measures.

**About You | Mōu**
- Excellent verbal and written communication skills
- Ability to manage multiple stakeholders with conflicting expectations
- Strong interpersonal skills
- A willingness to learn and be involved in a range of activities
- Business or Communications degree or other relevant tertiary qualification

**What We Offer | Ngā āhuatanga kei a mātou**
- Free AA Membership for you and your whānau
- NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
- A day off for your birthday
- Hybrid working arrangement
- Discounted insurance

**Working with the AA | Me mahi tahi tatou ki AA**

For over 120 years we've been helping Kiwis on their adventures Today, we're one of New Zealand's most respected and trusted brands.

From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.

Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.

Come join us and take your career on its next adventure

Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.


  • Innovation Manager

    3 days ago


    Auckland City, New Zealand People and Communications Full time

    **Who we are?** - Fletcher Building is pretty big. We’ve got 30+ businesses across Australia, NZ and the Pacific. But we’re also a family, a community made up of people guided by a vision to be New Zealand and Australia’s leading Building Products and Services company. We’re driven by our purpose to improve the world around us through smart thinking,...

  • Sales Coordinator

    3 days ago


    Auckland City, New Zealand Discovery Communications Full time

    **Overview** Reporting to the Senior Manager or Group/Senior Account Director, the Sales Coordinator role assists the sales team with sales coordination duties and performs the administrative tasks of the TV sales process. It is a role that can be grown and developed to the person’s individual abilities and goals. **Responsibilities - Booking television...


  • Auckland City, New Zealand ANZ Banking Group Full time

    **Req ID**: 83197 **Department**: Customer Marketing **Division**: New Zealand **Location**: Auckland Ko Mātou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...

  • Change Manager

    7 months ago


    Auckland City, New Zealand Datacom Full time

    Our purpose Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. Our team The Group IT team are responsible for a number of complex projects within Datacom. We are a very fast-paced team who focused on delivery of awesome business outcomes! We are a...


  • Auckland, New Zealand Maternity Services Coordinator - Mana 4 Mums Full time

    Maternity Services Coordinator - Mana 4 MumsMaternity Services Coordinator - Mana 4 Mums – Auckland, North IslandAre you a person who is passionate about working with your community?Do you enjoy flexibility & autonomy in your day-to-day functions?If you said yes to the above, we are looking for you! We are looking for our new Maternity Services Coordinator...


  • Auckland CBD, New Zealand Consult Recruitment Full time

    Are you a Change and Communications Specialist looking for an exciting challenge? Our client, a prestigious enterprise based in Auckland, is undergoing a transformative journey and needs someone like you to join their team. As a Change and Communications Specialist, you will play a crucial role in implementing effective change and communication strategies...


  • Auckland City, New Zealand Computer Concepts Full time

    **General information**: - Location- Auckland- Expertise- Brand & Marketing- Job Level- Experienced- Employment Type- Contractor- Close Date- 05-Nov-2024- Ref #- 58480**Description & Requirements**: As New Zealand's largest telecommunications and digital services company, Spark’s purpose is to help all of New Zealand win big in a digital world. We provide...

  • P&p Advisor

    23 hours ago


    Auckland City, New Zealand People and Communications Full time

    **About us** - The Fletcher Building family is a community made up of people who use all their experience, skills and individuality to do amazing work. We have some 30 businesses across New Zealand, Australia and the South Pacific. We are enriched by many different languages, customs and lifestyles and are firm believers in celebrating differences and...


  • Wellington City, New Zealand Government Communications Security Bureau Full time

    Facilities Admin Coordinator | Kairuruku Rawahanga Join our diverse and talented people and work at the heart of national security, providing essential intelligence to the NZ government to protect New Zealand and its people. The Intelligence Community Shared Services (ICSS) support the Government Communications Security Bureau (GCSB) | Te Tira Tiaki and the...


  • North Auckland, New Zealand Auckland Transport Full time

    **Community Transport Coordinator** Are you keen to play a proactive part in making school travel safer, healthier, and more fun? With over 500 schools in Auckland, Auckland Transport (AT) is looking for someone who is passionate about working with schools and communities to develop and deliver travel behaviour change and road safety programmes. This is a...


  • Auckland City, New Zealand Blind Foundation Full time

    **Job Type**:Permanent/Full-time **Location**:Auckland **Closing date**:Sunday, 22 September 2024 **Mō mātou | About Us**: Blind Low Vision NZ is the leading national provider of vision rehabilitation services for people who are blind, deafblind or have low vision. Now more than ever, the opportunities are here to make a real difference for people with...

  • Change Manager

    4 months ago


    Wellington City, New Zealand New Zealand Government Full time

    Do you thrive in fast-paced environments & excel at turning challenges into opportunities? - Help design and drive high impact operational & transformational objectives. - Permanent full-time role, Wellington location. **Our vision**: Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa The Department of Conservation Te Papa Atawhai (DOC) serves to...

  • Change Manager

    4 months ago


    Wellington City, New Zealand Department of Conservation Full time

    Do you thrive in fast-paced environments & excel at turning challenges into opportunities? - Salary between $108,617 to $137,645 depending on skills and experience. - Permanent full-time role, Wellington location. **Our vision**: Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa The Department of Conservation Te Papa Atawhai (DOC) serves to protect...

  • Change Manager

    7 months ago


    Wellington City, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets...


  • Auckland City, New Zealand AA New Zealand Full time

    **What You'll Be Doing | Mō te Tūranga** Come and join our Experience Operations team based in our Auckland head office. We are looking for a well-seasoned project and change specialist to effectively coordinate, plan, roll out and deliver successful initiatives and divisional projects. Working across our AA centres and contact centre you will ensure...


  • Auckland City, New Zealand New Zealand Trade and Enterprise Full time

    **Ko waitātou | Who we are**: At NZTE we use our extensive knowledge and global networks to help New Zealand exporters of all sizes connect to the right partners and investors. By supporting New Zealand businesses, we boost New Zealand's economy and reputation, and help to share what's special about New Zealand with the rest of the world. We are looking...


  • Auckland City, New Zealand Hato Hone St John Full time

    **Company Description** Ko wai m**ātou**: - About us**: Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live...

  • HR Coordinator

    7 months ago


    Auckland City, New Zealand New Zealand Trade and Enterprise Full time

    **This role can be based from either Auckland or Wellington.** **Who we are - Ko Te Taurapa Tūhonotēnei** Every day New Zealand Trade and Enterprise (NZTE) connects New Zealand export businesses with opportunities to grow and go global. Their success is our success. We also connect investors with New Zealand investment opportunities across companies,...

  • Change Analyst

    4 months ago


    Manukau City, New Zealand FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: Bachelor of Computer Science **Travel Percentage**: 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology....


  • Wellington City, New Zealand Blind Foundation Full time

    **Job Type**:Permanent/Full-time **Location**:Wellington **Closing date**:Wednesday, 04 September 2024 **Mō mātou | About Us**: Blind Low Vision NZ is the leading national provider of vision rehabilitation services for people who are blind, deafblind or have low vision. Now more than ever, the opportunities are here to make a real difference for people...