Change Implementation Specialist
6 months ago
**What You'll Be Doing | Mō te Tūranga**
Come and join our Experience Operations team based in our Auckland head office. We are looking for a well-seasoned project and change specialist to effectively coordinate, plan, roll out and deliver successful initiatives and divisional projects.
Working across our AA centres and contact centre you will ensure that our tools, communications, systems and procedures are fit for purpose. You will work with our front-line staff to ensure they are supported through any product changes and process improvements by delivering training and process maps so they can deliver exceptional customer experiences to our valued members. This isn't an IT focused role as such, however you will be working closely with our IT stakeholders on solutions to help guide staff through any system changes implemented into the network.
**About You | Mōu**
You will have strong operational experience having worked in a similar environment and gained solid knowledge in delivering change and project management initiatives. Alongside a collaborative nature and excellent relationship management skills, you'll bring a sense of personal ownership and responsibility.
- Excellent verbal and written communication skills
- Ability to deal with ambiguity and can cope effectively with change
- A drive for results with the ability to exceed goals consistently and successfully
- Ability to manage multiple stakeholders with conflicting expectations
- Can provide positive and corrective feedback to others and confident in taking negative action when necessary
- Knowledgeable in current and future work policies, practices, trends, technology and information
**What We Offer | Ngā āhuatanga kei a mātou**
- Free AA Membership for you and your whānau
- NZAA Super Scheme with 2% employer contributions on top of 3% Kiwisaver
- A day off for your birthday
- Hybrid working arrangement
- Discounted insurance
**Working with the AA | Me mahi tahi tatou ki AA**
For over 120 years we've been helping Kiwis on their adventures Today, we're one of New Zealand's most respected and trusted brands.
From our humble beginnings as a motoring enthusiast's club, the New Zealand AA (Automobile Association) has grown into a large, dynamic organisation offering many services and products to more than 1.8 million Members.
Here, we offer a lot more than roadside assistance. We're constantly evolving and advancing into new businesses, offering new challenges and a range of opportunities.
Come join us and take your career on its next adventure
Our teams celebrate diversity and believe that everyone should be able to bring their true selves to work every day. We want you to feel comfortable to be your authentic self throughout the recruitment process, please feel free to let us know if there is anything you need to allow you to participate equitably.
-
Implementation Specialist
7 months ago
Auckland City, New Zealand AA New Zealand Full time**What You'll Be Doing | Mō te Tūranga** Come and join our Channel Capability & Performance team based in our Auckland head office. We are looking for a well-seasoned project specialist to effectively coordinate, plan, rollout and deliver successful initiatives and divisional projects supporting our frontline leaders and teams. A typical day for you will...
-
Change Implementation Manager
1 month ago
Wellington City, New Zealand New Zealand Government Full timeHelp shape the future of education in New Zealand **Help shape the future of Education** - We work to _**_shape _**_an _**_education _**_system that delivers _**_equitable_**_ and _**_excellent outcomes_** Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different...
-
Change Implementation Manager
1 month ago
Wellington City, New Zealand Ministry of Education NZ Full timeJob Type: Fixed Term- Location: Wellington, NZ**Help shape the future of Education** - We work to _**_shape _**_an _**_education _**_system that delivers _**_equitable_**_ and _**_excellent outcomes_** Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different...
-
Manager Change Implementation
6 months ago
Wellington City, New Zealand New Zealand Government Full timeDiscover a career with purpose at MBIE Discover a career with purpose at MBIE - Champion best practice customer-centric change management across the government procurement system. - Lead a talented team responsible for the cultural and behavioural change required to transform government procurement. - Join a growing team open to new ideas and ways of...
-
Change Specialist
3 days ago
Auckland City, New Zealand Fonterra Full time**General Information**: - Date Published - 19-Dec-2024 - Advertising Ends - 09-Jan-2025 - Country - New Zealand - Location - Auckland - Role Type - Quality & Safety - Work Type - Permanent - ID# - 10858 **Position Description**: **Our Co-operative** **Fonterra’s strength is in the collective | Te Mātāpuna toa takitini** - We are a Co-operative...
-
Change & Implementation Manager
6 months ago
Wellington City, New Zealand New Zealand Government Full timeTe Amorangi Mātauranga Matua, the TEC - is a small Crown agency with a big job to do - ensuring New Zealanders have the skills and the knowledge they need to build a great life, and ensure New Zealand thrives. We invest over $3 billion annually across the tertiary education and careers systems. Tahatū is the new online career planning solution that the TEC...
-
Product Implementation Specialist
6 months ago
Auckland City, New Zealand Te Whatu Ora | HealthSource Full timeJoin Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and wellbeing of everyone in Aotearoa, and we’ve got an opportunity for you to be part of it **Te whiwhinga mahi | The...
-
Change Support Specialist
6 months ago
Auckland City, New Zealand NZ Blood Service (NZBS) Full timeValues based and purpose driven organisation - Location flexible - Organisation in growth phase **About New Zealand Blood Service** New Zealand Blood Service (NZBS) has sole responsibility for collecting, processing and distributing blood in New Zealand. Through the generosity of our donors, we are able to help save lives through our blood, blood products...
-
Change and Communications Specialist
6 months ago
Auckland CBD, New Zealand Consult Recruitment Full timeAre you a Change and Communications Specialist looking for an exciting challenge? Our client, a prestigious enterprise based in Auckland, is undergoing a transformative journey and needs someone like you to join their team. As a Change and Communications Specialist, you will play a crucial role in implementing effective change and communication strategies...
-
Change Communications Specialist
2 weeks ago
Auckland City, New Zealand ANZ Banking Group Full time**Req ID**: 83197 **Department**: Customer Marketing **Division**: New Zealand **Location**: Auckland Ko Mātou - About Us Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...
-
Change Support Specialist
7 months ago
Auckland City, New Zealand New Zealand Government Full timeValues based and purpose driven organisation - Auckland based - Organisation in growth phase About New Zealand Blood and Organ Service New Zealand Blood and Organ Service (NZBS) has sole responsibility for collecting, processing and distributing blood in New Zealand. Our specialist services also extend to cell therapy and tissue banking, such as the...
-
Biddable & Implementation Specialist
1 week ago
Auckland, New Zealand Publicis Groupe Holdings B.V Full timeOverviewCompany DescriptionMBM was founded in 2010, and became New Zealand's largest independent media agency with over 100 staff in its Auckland and Wellington offices. Now part of Publicis Groupe, MBM's award winning services include strategy, media planning and buying, measurement and analytics consulting, search and SEO, social media management, plus...
-
Biddable & Implementation Specialist
1 week ago
Auckland, New Zealand Publicisgroupe Full timeOverviewCompany DescriptionMBM was founded in 2010, and became New Zealand's largest independent media agency with over 100 staff in its Auckland and Wellington offices. Now part of Publicis Groupe, MBM's award winning services include strategy, media planning and buying, measurement and analytics consulting, search and SEO, social media management, plus...
-
Change Training Specialist
8 months ago
Wellington City, New Zealand Summerset Full time**Company Description** Summerset is one of New Zealand's fastest growing companies and the second largest retirement village operator in the country, and is listed on the NZX and ASX. We design, build and operate retirement village's right across New Zealand. We are proud of our dynamic work environment and equally diverse workforce. We have an exciting...
-
Biddable & Implementation Specialist
4 weeks ago
Auckland, New Zealand Publicis Groupe Full timeMBM was founded in 2010, and became New Zealand's largest independent media agency with over 100 staff in its Auckland and Wellington offices. Now part of Publicis Groupe, MBM's award winning services include strategy, media planning and buying, measurement and analytics consulting, search and SEO, social media management, plus content strategy and...
-
Biddable & Implementation Specialist
4 weeks ago
Auckland, New Zealand Publicis Groupe Full timeMBM was founded in 2010, and became New Zealand's largest independent media agency with over 100 staff in its Auckland and Wellington offices. Now part of Publicis Groupe, MBM's award winning services include strategy, media planning and buying, measurement and analytics consulting, search and SEO, social media management, plus content strategy and...
-
Implementation Consultant
6 months ago
Auckland City, New Zealand LEAP Legal Software Full time**Work for a Culture that values its Employees.** As part of our growth, we are now seeking extraordinary **Implementation Consultant** to join our Professional Services Team. You will work closely with our Data Transition Specialists, Project Managers and the Implementations Team to ensure a smooth and successful implementation and delivery of LEAP,...
-
Change and Communications Coordinator
6 months ago
Auckland City, New Zealand AA New Zealand Full time**What You'll Be Doing | Mō te Tūranga** The Change and Communications Coordinator is tasked with effectively communicating operational changes internally to Customer Experience teams, encompassing Centre Network and Contact Centres. Additionally, the role involves supporting the team in change implementation tasks, including process mapping and...
-
Change Manager
6 months ago
Auckland City, New Zealand Niche Full time**Lead change for a new business model** **Public Sector** **Wellington location - flexible working arrangements** Are you an experienced change manager who enjoys stakeholder engagement and wants to make a difference to the health outcomes of New Zealanders? You will be leading the change aspects of this 18-month work programme to build a new approach...
-
Change Manager
4 weeks ago
Auckland City, New Zealand Auckland Council Full time**He angitūtanga: The Opportunity** Auckland Council has an exciting **Change Manager** opportunity in the **Group Shared Services (GSS) Directorate**. This is a transformational role where you will be integral in developing and implementing change strategies for a large HRIS and Payroll implementation project, ensuring the successful adoption and...