Enterprise Solution Engineer

3 days ago


Auckland City, New Zealand Salesforce Full time

**Job Category **:Sales

**Job Details**:
**About Salesforce**

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, Equality and Sustainability. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row.

**The Role**

The Solution Engineer is an experienced industry expert who partners with the sales team, professional services team and customer success team to configure, build, demo, architect and articulate the value of our innovative industry solutions to our prospects and customers. Meeting with C-level, Director-level, management-level and user-level customer contacts, the Solutions Engineer must be able to easily adapt to each type of conversation, whether it’s strategic and high-level, or highly detailed and technical.

Also known as a “Solution Engineer”, "Pre-sales Consultant", "Sales Consultant", or “Sales Engineer” the Solution Engineer is responsible for leading the solutioning throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience.

To accomplish this, you should have a strong desire to set an industry-specific digital vision, translating business objectives into relevant, actionable and value-based recommendations, plus importantly to become a trusted technical advisor to our prospects/customers while aiding their transformational journey.
- Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops in order to establish Salesforce as a preferred strategic partner
- Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals
- Build trusted relationships with senior executives and key decision makers across Business and Technology
- Develop and deliver differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
- Fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives
- Present compelling Salesforce & partner solutions while supporting relationships with customers and partners
- Coordinate and lead the entire solution cycle through close collaboration with a broad range of geographically distributed supporting technical and business resources
- Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.

**The Solutions Team**

We’re a fast-paced, light-hearted crew that works together, get the job done, and never takes ourselves too seriously. Our team has a unique background across technology, partners, customers, developers and industries. We are always looking for new team members to complement and strengthen our team, bringing new ways of thinking, diverse experience and in turn the ability to further your own career development.

**About You**:

- Experience in a comparable pre-sales position, supporting the sales cycle in selling CRM or other high value business solutions ideally with Enterprise customers.
- Business value-selling
- Business consulting or business analysis experience
- Knowledge of Salesforce products and solutions or an understanding of the CRM marketplace
- Passion for creating engaging customer experiences
- Ability to work as part of a team to tackle business and technical problems
- Familiarity with web & mobile technologies (HTML, CSS, JavaScript)

**The Perks**:
We know that in order to do our best work, we must first take care of ourselves. Therefore, Salesforce has a competitive set of benefits to enable you to stay well and do good
- Stay protected with Health Insurance, Income Protection and Life Insurance.
- Look after yourself with time off and leave policies (including parental leave, family care leave, marriage leave and more), Financial Wellness Support, access to an Employee Assistance Program, and a wellbeing allowance every quarter.
- Look after others with seven paid days off to volunteer per year The successes in giving back have helped us and our Trailblazer community become a leader in philanthropy, culture, and innovation. We are one of the **World’s Most Innovative Companies **, according to Forbes, we are #1 in PEOPLE’s **Top 50 Companies that Care **, and are on Fortune’s **Change the World



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