Client Services Account Manager

4 weeks ago


Auckland City, New Zealand Insight Full time

Certified Best Place to Work in NZ
- Global Fortune 500 IT company
- Unique culture of shared success based on harmony, hunger and heart

**About us**

Insight Enterprises (NASDAQ:NSIT) is a Fortune 500 solutions integrator helping organisations accelerate their digital journey. At Insight, our mission is that every employee is recognised and valued as their whole self and that our globally diverse and multicultural clients, partners and communities are reflected within Insight.

As an equal-opportunity employer, diversity, inclusion, and belonging will continue to be a particular focus in 2023.

This role is suitable for someone with previous Sales Support experience in the IT industry, with a good knowledge of software and hardware. Software licensing knowledge will be very highly regarded.

This role will provide superior service and assistance to customers and account managers. This role manages all day-to-day aspects of the customer to ensure customer satisfaction and customer growth. The environment is fast paced so we need people who can think on their feet and can juggle many projects at once.

You will need to have:

- Previous experience in a Sales Support role
- Excellent customer service skills
- Knowledge of software and hardware
- Good attention to detail
- Good organisational skills and ability to prioritise tasks
- The ability to meet deadlines
- Great communication skills


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