Air Logistics Customer Care Specialist
7 months ago
We are looking for an experienced Auckland based Customer Care Specialist to join the CCL Team responsible for managing one of our largest Aerospace clients.
** Your Responsibilities**:
- Delivering exceptional customer service, ensuring customer specific KPI’s are met
- Serving as a key point of contact and responsible for providing the customer with up-to-date information on shipments throughout the order lifecycle (import, export and cross-trade)
- Liaising with local and overseas KN stations and agents to facilitate the movement and successful completion of shipments
- Determining specific service requirements and ensuring regulatory requirements and documentation are correct
- Building long term and effective relationships with one key customer
**Your Skills and Experiences**:
- A minimum of 3+ years air logistics experience, preferably in export airfreight
- Exceptional attention to detail and time management skills
- A passion for dealing with customers and solving complex, time-critical problems
- Ability to work under pressure
- Excellent communication skills both written and verbal
- Strong organisational skills including the ability to prioritise tasks
- A positive work ethic, attitude and someone who has a passion for customer excellence
**Why work for us?**
We are proud to be a company that values the contribution our employees bring, and as such we provide some fantastic employee benefits;
- Fully subsidised health insurance for yourself and immediate family
- Gym membership
- Confidential EAP services Flu vaccinations, birthday cakes, Christmas gift and moreWith over 82,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world’s leading logistics companies.
**About Kuehne+Nagel***
With over 79.000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies.
CONTACT
Human Resources
-
Customer Care Specialist
7 months ago
Auckland City, New Zealand Kuehne+Nagel Full timeThis is a fantastic opportunity for someone who loves to take real ownership of their work and customer portfolio. This critical role sits within the dedicated Air Logistics Customer Care team and is one of the key points of contact for our Air Logistics clients. ** Your Responsibilities**: - Driving customer excellence alongside the Sales and Operational...
-
Operational Care Specialist
7 months ago
Auckland City, New Zealand Kuehne+Nagel Full timeDue to an internal movement, we now have a rare opportunity for someone to join our Air Logistics team, in an entry level capacity. This is a fantastic opportunity for someone to be exposed to the daily Air Logistics operation and learn the ropes along the way. ** Your Role **:You will assist with various export administration tasks, and once up to speed...
-
Logistics Specialist
2 months ago
Auckland, New Zealand Cgr Services Full timeAbout the role Our supply chain is vital for making the Air Force run smoothly and efficiently. As a Logistics Specialist you'll help organise, buy and manage all the equipment we use, keeping us ready for any eventuality. It's a varied and exciting career, and one of the most important roles in the Air Force. Service: Air Force Specialisation: Logistics and...
-
Air Logistics Process Manager
7 months ago
Auckland City, New Zealand Kuehne+Nagel Full timeReporting to the General Manager Air Logistics, the Air Logistics Process Manager will be responsible for leading Air process related activities including process analysis, continuous improvement, training and support & maintenance of all Air Logistics related processes. ** Your Role **:You will be required to work with people from across all areas of the...
-
Sea Logistics Customer Care Specialist
6 months ago
Auckland City, New Zealand Kuehne+Nagel Full timeKuehne+Nagel’s Sea Logistics Customer Care Team is evolving, and we have an awesome opportunity for you to join the team! This role sets itself apart from other Customer Care roles within the industry. ** Your Role**: As a Customer Care Specialist, you will play a vital role in ensuring our customers receive the highest level of support while also driving...
-
Sea Logistics Customer Care Specialist
3 months ago
Wellington City, New Zealand Kuehne+Nagel Full timeKuehne+Nagel’s Sea Logistics Customer Care Team is evolving, and we have an awesome opportunity for you to join the team! This role is based in our Wellington office and sets itself apart from other Customer Care roles within the industry. ** Your Role**: As a Customer Care Specialist, you will play a vital role in ensuring our customers receive the...
-
Sea Logistics Operational Care Specialist
6 months ago
Auckland City, New Zealand Kuehne+Nagel Full timeDue to internal movement we have an opportunity for an experienced freight specialist to join our Sea Logistics Import Operations Team! ** Your Role **:Reporting to the Import Operational Care Supervisor and based within a team of seven import specialists, this role is responsible for executing import sea bookings, alongside the required documentation for a...
-
Administrative Coordinator, Contract Logistics Wiri
7 months ago
Auckland City, New Zealand Ceva Logistics Full timeCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...
-
Administrative Coordinator, Contract Logistics Wiri
7 months ago
Auckland City, New Zealand Ceva Logistics Full timeCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...
-
Cisco Quoting Specialist Rosedale Auk
6 months ago
Auckland City, New Zealand Ceva Logistics Full timeCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...
-
Sea Logistics Customer Care Manager
6 months ago
Wellington City, New Zealand Kuehne+Nagel Full timeWe are looking for a Customer Care Location (CCL) Manager to lead a team of Logistics Specialists based in Wellington. ** Your Responsibilities**: - Driving and supporting your team to deliver customer excellence alongside the Sales and Operations Teams - Leading, motivating and coaching your team - creating strong team morale by being open, responsive and...
-
Air Logistics Warehouse Specialist
7 months ago
Auckland City, New Zealand Kuehne+Nagel Full time** Your Role **:If you have experience in a store person position, then this could be the role you’ve been searching for! - ** Your Responsibilities**: - To complete all duties relating to Import & Export warehousing with attention to detail - Checking documentation against cargo received - Labelling of cargo against paperwork - Loading of cargo as per...
-
Business Intelligence Specialist Rosedale Auk
7 months ago
Auckland City, New Zealand Ceva Logistics Full timeCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...
-
Sea Logistics
6 months ago
Auckland City, New Zealand Kuehne+Nagel Full timeCooltainer is a specialist division of Kuehne+Nagel; providing temperature controlled perishable commodities throughout New Zealand, Australia and the Pacific Islands. Our Auckland based Cooltainer Team have an opportunity for an experienced individual to join the team as an Operational Care Specialist, on a 9-month fixed term contract to cover a period of...
-
Business Intelligence Specialist Rosedale Auk
7 months ago
Auckland City, New Zealand Ceva Logistics Full timeCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...
-
Customer Service Representative Rosedale Auk
6 months ago
Auckland City, New Zealand Ceva Logistics Full timeCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and...
-
Customer Service Specialist
4 months ago
Manukau City, New Zealand Cardinal Logistics (NZ) Full time**Posted**: 05/09/2024 **Closing Date**: 08/10/2024 **Job Type**: Permanent - Full Time **Location**: Manukau **Job Category**: Customer Solutions **If you are an experienced customer service extraordinaire, this is the perfect opportunity for you to take a new step in your career. As a Customer Service Specialist, you will be at the fore front of our...
-
Logistics Specialist
4 months ago
Auckland City, New Zealand Downer Group Full time**Ko wai mātou | Our Organisation** Downer is a significant player in the Telecommunications industry within New Zealand. From cities to rural communities, from the Chatham Islands to Antarctica, our experts are delivering mobile and broadband coverage to keep communities connected. We are growing our business through delivering consistent service,...
-
Air Logistics Warehouse Specialist
7 months ago
Auckland City, New Zealand Kuehne+Nagel Full time** Your Role **:If you have experience in a store person position, then this could be the role you’ve been searching for! - ** Your Responsibilities**: - To complete all duties relating to Import & Export warehousing with attention to detail - Checking documentation against cargo received - Labelling of cargo against paperwork - Loading of cargo as per...
-
Customer Service Specialist
2 months ago
Manukau City, New Zealand Cardinal Logistics (NZ) Full time**Posted**: 15/11/2024**Closing Date**: 15/12/2024**Job Type**: Permanent - Full Time**Location**: Manukau**Job Category**: Customer Solutions**As a Customer Service Specialist, you will be at the fore front of our customer services team, ensuring that our customers receive outstanding service and support. You will handle enquiries, resolve issues, and...