Liquor Sales Specialist Onboard a Cruise Ship

6 months ago


Wellington City, New Zealand Portside Consulting Full time

**Position Summary**:
The Liquor Sales Specialist will maximize sales results and provide superior quality customer service.

**Key tasks / main duties**:
**Sales and Service**
- Utilise sales skills and develop liquor product knowledge to ensure all sales targets are achieved and exceeded
- Deliver outstanding customer service at all times in line with company expectations
- Meet and greet all guests upon entry into store
- Ask open ended questions to identify guest needs
- Utilise add on selling and cross-selling to increase sales
- Take initiative in learning about new product ranges
- Promote Incentives and GWPs
- Speak knowledgably on all brand levels of liquor
- Conduct liquor tasting events and ensure supplies are available in shop
- Partner with management team to ensure that all purchases have been packaged and delivered to guests
- Provide feedback to Retail Manager on fast and slow selling brands

**Merchandise and Deliveries**
- Merchandise product ranges in line with company guidelines
- Maintain shop and window displays
- Keep shop floor fully replenished
- Housekeeping responsibilities to include but not limited to, vacuuming, dusting and polishing. Ensure a clean tidy store
- Maintain storerooms in line with company standards
- Assist in the delivery process of all merchandise, ensuring it is accurately checked off, SKU’d and priced (if applicable)
- Assist in accurate cycle and inventory counting

**POS** **and Loss Prevention**
- Accurately process sales through the POS system
- Adhere to loss prevention programme to minimise shrinkage
- Be aware and communicate any potential loss to management on board or Central Office LP department

**Safety**
- Punctual attendance of mandatory safety training and drills.
- Adhere to all health, safety, security, environmental and company policies and procedures

Application Question(s):

- Do you reside in New Zealand?

**Experience**:

- Liquor Sales: 3 years (required)

Licence/Certification:

- Valid Passport (preferred)


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