Onboarding Specialist

3 weeks ago


Auckland City, New Zealand Give A Grad A Go Full time

Salary of $57,000 + KiwiSaver Contributions
- Well structured onboarding and training programs
- Hands on training and support

**Are you looking for a role in a rewarding not for profit?**

**Company Profile - Not for profit**
This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to grow their teams globally. Since launching in 2016 they have continued to expand whilst transforming the way consumers manage ticket events for conferences, galas, expos and much more.

**Job description - Onboarding Specialist**
As a Customer Success Specialist, you will be the first point of contact for all customer enquiries, customer onboarding and support. Collaborating with the Customer Success team you will be responsible for delivering an authentic and excellent customer experience.

**Job responsibilities - Onboarding Specialist**
As a Customer Success Specialist, you will be responsible for but not limited to:

- Create meaningful and strong relationships with customers.
- Onboard customers with platform knowledge and navigation.
- Act as a brand ambassador, ensuring event hosts receive warm and personalized experiences.
- Ensure all customers have a warm, genuine, and seamless experience.
- Constantly experience, learn, and refine the customer success approach to enhance customer retention and engagement.
- Continuously track and report on trends.

**Job requirements - Onboarding Specialist**
- Educated with a bachelor’s degree.
- Experience working in a customer focused role.
- Experience in a customer success role is highly desirable
- You are enthusiastic about live events and social change
- Very proactive
- Great problem-solving skills are highly desirable.
- Passion for delivering an excellent customer experience.
- Excellent written and verbal communication
- Experience working in a fast-paced environment.
- Willingness to learn
- Any experience with HubSpot is desirable but not essential.

**Benefits - Onboarding Specialist**
- Salary of $57,000 + KiwiSaver Contributions
- Supportive company with an awesome office environment
- Well structured onboarding and training programs
- Hands on training and support
- Lots of social events plus an annual offsite.
- Give a Grad a Go is committed to being an equal-opportunity employer. All qualified applicants will receive consideration regardless of age, gender, ethnicity, sexual orientation, faith, disability, or other. We are continually finding ways to improve the way we work, read our Diversity, and Inclusion Promise for more information about this._
- INDAUS_
- EH_


  • Onboarding Specialist

    2 weeks ago


    Auckland, Auckland, New Zealand Give A Grad A Go Full time

    Onboarding Specialist - Auckland City, New Zealand - Give A Grad A Go DescriptionSalary of $57,000 + KiwiSaver ContributionsWell structured onboarding and training programsHands on training and supportAre you looking for a role in a rewarding not for profit?Company Profile - Not for profitThis not-for-profit organisation are pioneers in the ticketing...

  • Onboarding Specialist

    3 weeks ago


    Auckland City, New Zealand Starshipit Full time

    We're after a superstar **Onboarding Specialist **with experience in a SaaS B2B business. Empowering retailers to deliver great shipping experiences is what we do. Hence, we are looking for a high output, thoughtful, and skilled onboarding specialist that will add value, energy, and technical expertise to our team. You thrive in the spotlight with...

  • Customer Onboarding

    2 weeks ago


    Auckland City, New Zealand ASB Bank Full time

    **Customer Onboarding - Onboarding Specialist (6 month secondment)** ***: Here at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and...


  • Auckland City, New Zealand ASB Bank Full time

    **Customer Onboarding Specialist** ***: Here at ASB, the customer is at the heart of everything we do. Recognised as one of New Zealand's leading financial organisations, with a united and talented workforce, we are continuously evolving against a backdrop of rapidly changing customer needs, regulations, and technologies. **Te tūranga | The role**: Our...


  • Auckland, Auckland, New Zealand ArchiPro Limited Full time

    ArchiPro is not just another online platform; the people here at ArchiPro are revolutionising an entire industry. About ArchiProWe are on a mission to simplify the end-to-end building experience and are looking for an onboarding specialist to join our Parnell based team, supporting us to successfully onboard new clients to our ArchiPro platform.ArchiPro...

  • Onboarding Specialist

    4 weeks ago


    Tauranga City, Bay of Plenty, New Zealand Westpac New Zealand Full time

    Onboarding Specialist - Tauranga - Based at Tauranga Regional Centre | Cameron Road - Multiple Opportunities - Fulltime permanent - Hybrid - mixture of home and office Mō te Tūranga - About the role As an Onboarding Specialist in Client Services, you will provide a seamless experience to customers across New Zealand joining Westpac or requiring ongoing...


  • Wellington City, New Zealand New Zealand Government Full time

    Team Leader, Recruitment and Onboarding - Permanent, Full time Based in Wellington Kia ora! We are looking for a Team Leader, Recruitment and Onboarding to lead the newly formed Specialist Workforce Recruitment and Onboarding team within People and Capability. Whakatairangatia ngā kete o te mātauranga ki te ao mārama! E te tai whakarunga, e te tai...

  • Onboarding Specialist

    4 weeks ago


    Tauranga City, Bay of Plenty, New Zealand Westpac New Zealand Full time

    Onboarding Specialist - Lower Hutt - Lower Hutt - Multiple Opportunities - Fulltime permanent - Hybrid - mixture of home and office Mō te Tūranga - About the role As an Onboarding Specialist in Client Services, you will provide a seamless experience to customers across New Zealand joining Westpac or requiring ongoing due diligence to be undertaken. In...


  • Auckland City, New Zealand ASB Bank Full time

    **Team Leader Customer Onboarding Team** ***: **Kia ora, Talofa lava, Kia Orana, Malo e lelei, Fakalofa lahi atu, Bula Vinaka** *** ASB is accelerating investment in our technology and teams to put the very best digital experiences into our customers' hands. This is a fantastic recognition of the people driving our mahi. We are currently recruiting for a...


  • Auckland City, New Zealand Give A Grad A Go Full time

    Salary of $57,000 + KiwiSaver Contributions - Well structured onboarding and training programs - Hands on training and support **Are you looking for a role in a rewarding not for profit?** **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to...

  • Platform Support

    4 weeks ago


    Auckland City, New Zealand ArchiPro Full time

    **About ArchiPro** ArchiPro is an innovative online platform connecting homeowners, builders, and architects with trusted building professionals and quality products. With our seamless matching system, we aim to revolutionise the way people build and design their homes. **About the Role** We are currently seeking highly skilled and motivated Platform...


  • Wellington City, New Zealand New Zealand Government Full time

    Specialist Workforce Account Manager - Permanent, Full time Based in Wellington Kia ora we have an exciting opportunity for you to join our People and Capability team and be part of the Specialist Workforce Recruitment and Onboarding work. Whakatairangatia ngā kete o te mātauranga ki te ao mārama! E te tai whakarunga, e te tai whakararo - nau piki mai,...

  • Payroll Specialist

    2 weeks ago


    Auckland City, New Zealand H2R Consulting Full time

    **Location**: Auckland Type: Permanent / Full Time Reference: 694793 - Permanent position - Varied and diverse role - Based in Newmarket - $90,000 - $100,000 base salary We have an excellent opportunity for a Payroll Specialist on a permanent basis within the finance industry. Based in Newmarket, Auckland, this role will provide assistance to the Payroll...


  • Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    Payroll & HR Specialist - Human Resources - Auckland - Full-time - New Zealand We are looking for a Payroll & HR Specialist to manage the end-to-end payroll process for all New Zealand employees and support the HR team with contracts, system onboarding and reporting. You will also play a key role in system implementation projects with the team! This is a...


  • Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    Payroll & HR Specialist - Human Resources - Auckland - Part-time - New Zealand We are looking for a Payroll & HR Specialist to manage the end-to-end payroll process for all New Zealand employees and support the HR team with contracts, system onboarding and reporting. You will also play a key role in system implementation projects with the team! This is a...


  • Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    Payroll & HR Specialist - Human Resources - Auckland - Full-time - New Zealand We are looking for a Payroll & HR Specialist to manage the end-to-end payroll process for all New Zealand employees and support the HR team with contracts, system onboarding and reporting. You will also play a key role in system implementation projects with the team! This is a...


  • Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    IT Applications Specialist - Information Technology - Auckland - Full-time - New Zealand You will be based across our head office and our factory in East Tamaki. Are you up for this challenge? In this role, you will: - Acts as the key liaison across the business units, the information technology teams, and external IT partners. - Develops a deep...

  • Aml Specialist

    1 month ago


    Auckland City, New Zealand First AML Full time

    **Introduction**: Who are we and why work for us? We've created a world-class SaaS product that automates and solves our customers due diligence problems so that they can stay focused on running their business. At First AML we have a bigger meaningful purpose, through our product we help everyday people access the financial system, while limiting criminal...


  • Auckland City, New Zealand Yashili NZ Dairy Co Ltd Full time

    Do you thrive in a fast-paced environment where every day brings new challenges and rewards? If so, we want you to join our team as a Talent Acquisition Specialist in Pokeno, Waikato. **Who are we?** We are a dynamic and forward-thinking company dedicated to driving innovation and excellence in our industry. As a leading organization in infant formula, we...


  • Auckland City, New Zealand JACOBS DOUWE EGBERTS Full time

    Company Description JDE Peet’s is the world's leading pure-play coffee and tea company, headquartered in the Netherlands. For more than 265 years, we’ve been inspired by the belief that it’s amazing what can happen over a cup of coffee. We unleash the possibilities of coffee and tea in more than 100 countries with a portfolio of over 50 brands...