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Weekend Customer Service Coordinator

4 months ago

Christchurch, New Zealand UniLodge Full time

**2 Part Time roles 16 hours each**:

- **Join a company culture focused on fun**:

- **Based in Christchurch**

We are seeking two part time Customer Service Coordinators to assist with customer service, property management tasks, administration and assisting with the leasing of our student apartments at UniLodge Tupuānuku.

This role is a unique mix of front office reception, and customer service and will give you a great opportunity to learn new skills in a supported learning environment. Perfect for those wanting a part time job and/or building their skill set up.

**About the Role**
- Part time 16 hours a week
- Working Saturday and Sunday - One role will be 7:30am - 3:30pm and the other role 3:30pm - 11:30pm
- Operate the day-to-day front desk reception
- Assist with the ongoing property management of our student hall of residence
- Support student enquiries
- Conduct room inspections
- Assist residents with enquiries related to their residency, studies, general needs and overall well-being
- Liaise with third parties regarding building facilities management including maintenance, contract cleaners, security etc.

**About You**
- A focus on service and quality with the passion to deliver outstanding experiences
- Experience in a University Environment (desirable)
- Experience with property management systems (highly regarded)
- Be culturally aware and understanding of different cultures
- Police Vetting (must be willing to obtain)

**About UniLodge**

UniLodge is the leading provider of student accommodation in Australia and New Zealand and is currently in an exciting growth cycle as demand for our services is escalating globally. With a growing portfolio of over 110 properties, encompassing over 35,000 beds, it’s a very exciting time to join the UniLodge team

**Our Benefits and Culture**

Our culture is built on trust and engagement and we go the extra mile to make your career at UniLodge as rewarding as possible.
- A diverse culture that is friendly, fun and collaborative
- Acknowledgement, rewards and benefits
- A multicultural & diverse environment
- Development and career advancement opportunities
- Benefits: Employee Assistance Program, activities, On the Spot rewards, Annual Company awards, Long-Tenure leave, Well-Being Programs, Emerging Leader Program

**What you need to do now