Service Coordinator

2 weeks ago


Christchurch, New Zealand Medcall Full time

Crucial role supporting our services to our clients nationwide
- Supporting clients recovering from illness/injury or just needing help.
- Monday to Friday 6am to 8.30am and Saturday 9am - 4pm combo of shifts

**Coordinator - After Hours team**

Reporting to the Team Leader of after hours, this is a pivotal role for both Care on Call (NZ) Limited and Florence Nightingale clients. As an organisation, we support people throughout New Zealand who are recovering form illness, injury, living with disability and/or needing support or care in their homes. We recruit support workers and nurses to provides these cares and they are brilliantly supported by our office based
**Service Coordinators**.

This particular role is based in our Christchurch (Florence Nightingale ) office or from home (once trained and if works for all).

Our after hours team cover Monday to Friday 6am to 8.30am, then 4pm to 10pm. On weekends and public holidays, they cover 6am to 10pm with a variety of shifts.

We are adding to this team with the following shifts:
Monday to friday 6am to 8.30am ( 12.5 hours of week day shifts)

Saturday 9am to 4pm.

There are also other shifts available to cover colleagues who are away both during the day in the office and on after hours.

Day to day you will be:

- taking calls from people wanting some help at home
- loading data and details into our swish database system
- organising rosters, matching support staff with clients based on their needs/skills
- updating clients and staff about rosters and services
- responding to changes

To be considered you will need to:

- come with awesome spoken and written English
- have attention to detail
- be a decent person, who cares about the wellbeing of others

Having healthcare knowledge, roster/service coordination experience is a huge plus (but we can teach that).


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