Digital Assistant Social

2 weeks ago


Auckland City, New Zealand MBM Full time

Company Description
MBM is one of NZ’s leading strategic media companies with offices in Auckland and Wellington. We work with many of New Zealand’s best known brands and provide our clients with services including cross-channel media strategy and planning, negotiations and media buying, digital campaign management, paid search & SEO, social media, analytics and data science, plus content strategy and production. We have won numerous awards for our work including IAB Digital Agency of the Year 2019 and 2020 and Beacons Media Agency of the Year 2021. We strive for doing great work and cultivating a supportive, respectful and fun company culture.

**Job Description**:
Working with MBM Social Team to assist in planning, buying, monitoring and reporting of digital campaigns on behalf of MBM clients. This role supports Social Media Specialists and reports to a Social Media Director.
**What you will be doing**

Social Planning & Implementation
- Implementing social/digital campaigns, booking media with publishers and entering costs into media booking system.
- Conducting research to support the creation of social media plans.
- Checking publisher contracts to ensure they are consistent with the approved plan.
- Checking supplier invoices to check if consistent with what clients are billed.
- For online media, loading ad placements into the relevant self-service system (eg Business Manager). Creating and distributing ad-tags & click-tags as necessary along with set up of creative material.

Social Management & Reporting
- Monitoring campaign performance during campaigns and optimising where required, and collating proof of live campaigns in format for both clients and internal teams.
- Implementing other campaign changes as required by the client or other partners.
- Creating campaign and KPI performance reports (both interim and final) to be presented internally and to clients.
- Identifying insights from results to inform future campaigns.
- Attending agency, client and publisher meetings as required.
- Various admin and office management tasks as requested.

Community Management
- Daily conversation monitoring and moderating within social media communities.
- Responding to consumer posts made within social media communities, across all assigned brands, within agreed timeframes.

Content Writing
- Creating, coordinating and managing engaging and meaningful content creation that resonates with target audience and publishes on social media channels for agreed brands.
- Copywriting text for social post creation across different clients and platforms.
- Pro-actively searches for new opportunities and new trends to leverage content.
- Monitor daily conversations and issues within the existing social media platforms.

Qualifications**
About you**
- This is a graduate level role however internship and/or work experience is preferable
- Excellent interpersonal communication skills
- Punctual
- Able to prioritise workload to ensure work of the greatest importance to the business is undertaken with urgency and to a high standard.
- Most importantly, you have a growth mindset, are curious, passionate, a great team player and enjoy a friendly, inclusive work culture.
**Our offer to you**
- Work with the best of the best in strategic leadership, digital nous and analytics capability
- A fun and rewarding team culture where collaboration is key
- All the benefits of being part of a global network with a Whole-self program, Learning & Development opportunities, flexible working, and an industry-leading parental leave policy
- Confidential 24 hour support via our employee assistance programme.
- Day off for your birthday.

Additional Information_


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