Workforce Management Analyst

4 weeks ago


Auckland City, New Zealand ASB Bank Full time

**Workforce Management Analyst**

***:
**Nau mai ki ASB.**

Our customers expect our experiences to be simple, easy, and convenient, whether it's face to face, digital, or by accessing guidance and advice through our direct channels. ASB is focussed on providing seamless and integrated customer experiences that will assist us to accelerate the financial progress of all New Zealanders. To achieve this, we are creating a number of new roles to support initiatives that transform, integrate and optimise the distribution channels into a national model that supports the Retail strategy and customer needs.

**Te tūranga | The role**:
As Workforce Analyst, you will be responsible for the development, planning and communication of workforce planning initiatives to our front line and distribution teams, based on strong analysis of distribution capacity and volumes.

Delivering high quality and accurate reporting, insights, and analytics, you'll create optimum workforce schedules, provide forecasting of customer contacts, and create scheduling rosters for resourcing requirements. Your expertise will also focus on supporting and delivering productivity initiatives, continuous improvement, creation of SOPs and any project work which may be required.

This role is integral to the Retail Strategy & Transformation team's strategy, to optimise workforce capability and to maximise the customer outcome.

**Ō pūkenga | About you**:

- Solid Business Analysis or CI experience with demonstrated capability across a range of projects
- Strong data & analytics skills (Excel, SQL)
- Experience with working with a workforce management solution
- Experience of working with a cloud telephony solution will be a bonus
- Experience with Sharepoint
- Knowledge and understanding of other Business, Risk and Operational functions within financial services
- Good written and verbal communication skills including ability to disseminate key information
- Ability to nurture strong relationships with multiple stakeholder groups

**Te mahi ki ASB | Working for ASB**:
Prove to us this is you and, in return, you'll work for an organisation that places a huge focus on its people. As a value driven organisation, we're committed to creating a diverse and inclusive workplace where we bring our different perspectives and strengths to achieve goals together. We help our people grow and we celebrate success.

This is a fantastic opportunity for someone with the right skills to take the next step in their career, supported by a high-performing team that will wrap around you to ensure you deliver to the best of your ability.

**Me pēhea te tono | How to apply?**

**Job Details**:

- Reference #
SS153483- Posted on
19 Jan 2023- Closes on
30 Jan 2023 23:00- Location(s)
North Wharf- Company
ASB Bank- Expertise
Analytics- Work type(s)
Full Time


  • Workforce Analyst

    2 months ago


    Auckland City, New Zealand New Zealand Police Full time

    **Workforce Analyst, it starts with you!** - **Based at Piki Ki Te Ao**: - **Band F**: - **Permanent, Full time**: - **Nationally Advertised Vacancy** **About the role** Being part of the Police whānau is about being our best to ensure our communities are safe and feel safe. Our Core Competencies provide a shared understanding of the behaviours,...

  • Workforce Analyst

    4 weeks ago


    Auckland City, New Zealand New Zealand Police Full time

    **Workforce Analyst Emergency Comms, it starts with you!** - **Auckland**: - **Multiple Opportunities**: - **Police Employee**: - **Permanent, Full-time**: - **Band F**: - **JR: 4474215**: - **(Applicants must reside in Auckland)** **About the role** People and Capability aim to ensure our people are safe, enabled and empowered to deliver Our...

  • Workforce Analyst

    4 weeks ago


    Auckland City, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets...


  • Auckland City, New Zealand Westpac Full time

    **Workforce Management Analyst** **-** **AUC12042** Auckland CBD_6 Months Fixed Term **Mō te tūranga | About the Role** You will support the establishment and management of the technology groups workforce data. Assisting to set standards and processes to ensure workforce planning data is up to date and accurate across our Technology group. You will...

  • Workforce Analyst

    1 week ago


    Wellington City, New Zealand New Zealand Government Full time

    **Type**: PermanentHours: Full timeLocation: Auckland, Wellington or ChristchurchBusiness Group: OperationsBranch: Kāwai ke te Iwi / Service Delivery and OperationsSalary: $61,561 - $81,876 Do you want to work for an organisation where you can make a difference to New Zealanders lives? Come work for the Department of Internal Affairs and you'll be able to...

  • Workforce Analyst

    5 days ago


    Wellington City, New Zealand New Zealand Government Full time

    **Type**: PermanentHours: Full timeLocation: Auckland, Wellington or ChristchurchBusiness Group: OperationsBranch: Kāwai ke te Iwi / Service Delivery and OperationsSalary: $61,561 - $81,876 Do you want to make a difference to the lives of New Zealanders? Working at the Department of Internal Affairs, you'll have the opportunity to do just that! We are...

  • Workforce Analyst

    3 weeks ago


    Wellington City, New Zealand New Zealand Government Full time

    Come join us at an exciting time and unleash the power of our workforce data! - Inclusive and supportive working environment - Grow your expertise in workforce data and reporting - Bring your digital mindset Mō mātou | About Us Here at Te Tai Ōhanga - The Treasury, we are committed to Tiakitanga (our role of stewardship) to make Aotearoa a better place...

  • Workforce Analyst

    3 weeks ago


    Wellington City, New Zealand The Treasury Full time

    **_Come join us at an exciting time and unleash the power of our workforce data!_** - _ Inclusive and supportive working environment_ - _ Grow your expertise in workforce data and reporting_ - _ Bring your digital mindset_ **Mō mātou | About Us** Here at **Te Tai Ōhanga - The Treasury**, we are committed to _Tiakitanga_ (our role of stewardship) to make...

  • Workforce Analyst

    3 weeks ago


    Wellington City, New Zealand New Zealand Government Full time

    The Civil Aviation Authority and the Aviation Security Service offer distinctively different career opportunities and embrace diverse talent. All jobs at the Authority contribute to ensuring safe and secure skies to help New Zealand fly. The Civil Aviation Authority is the regulatory arm of our organisation and the Aviation Security Service is the...

  • Workforce Analyst

    3 weeks ago


    Wellington City, New Zealand Civil Aviation Authority of New Zealand Full time

    Permanent- Salaried Full Time- Wellington, NZ, 6011At the Aviation Security Service you will contribute to safe and secure skies for New Zealand. **About the role** - Want to be part of a growing and dynamic industry? - Enjoy understanding what makes things tick? - Comfortable switching between big picture and detail? - Love to see the impact of the work...

  • Workforce Analyst

    3 weeks ago


    Wellington City, New Zealand New Zealand Police Full time

    Workforce Analyst - Firearms Safety Authority **Location**: Auckland or Wellington Starting Salary - $80,295 to $83,973 Permanent position Mō te tūnga | About the role Te Tari Pūreke - Firearms Safety Authority, is focused on making our communities safer by overseeing the legitimate possession and use of firearms in New Zealand. Established to...


  • Auckland City, New Zealand NZ Post Full time

    Key role monitoring and analysing real-time performance metrics - Ensure efficient and effective service levels for our customers - Use your curious mindset to get the best for our customers There's something really special about our people and the fantastic work they do at NZ Post Tukurau Aotearoa. We get a sense of joy from delivering what matters most to...


  • Wellington City, New Zealand H2R Consulting Full time

    **Location**: Wellington Type: Permanent / Full Time Reference: 784777 **Senior Workforce Analyst - Permanent role** - **$110,000 - $138,000 base + super**: - **Work from home couple of days per week**: - **flexible start and finish times**: - **Great team / supportive and highly skilled group of people** We are currently looking for either a 12 month...


  • Wellington City, New Zealand New Zealand Police Full time

    **Analytics & Insights: Strategic Workforce Analyst** - **Based in Wellington**: - **Permanent**: - **JR4536216** **About the role** The Analytics and Insights: Strategic Workforce Analyst is a new permanent role created as part of the Workforce Management Improvement programme (WFMIP). During the first year of the WFMIP the Strategy & Insights team...

  • Workforce Analyst

    3 weeks ago


    Wellington City, New Zealand New Zealand Police Full time

    **Workforce Analyst - Registry** - **Location: Auckland or Wellington**: - **Salary starting from $77,207**: - **Permanent position** **Mō te tūnga | About the role** Te Tari Pūreke - Firearms Safety Authority, is focused on making our communities safer by overseeing the legitimate possession and use of firearms in New Zealand. Established to...

  • Workforce Analyst

    2 weeks ago


    Wellington City, New Zealand New Zealand Police Full time

    **Workforce Management Analyst** - **Based at PNHQ-WELLINGTON**: - **Band F**: - **Permanent**: - **Police Employee** **E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.** - Stand at the stern of the canoe and feel the spray of the future biting at your face._ **Mō te tūnga | About the role** Workforce Management (WFM) is a critical...

  • Workforce Analyst

    2 weeks ago


    Wellington City, New Zealand New Zealand Government Full time

    New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes. We’re working towards specific goals and targets...


  • Auckland City, New Zealand BNZ Full time

    **Ko mātou tēnei | This is Us** Our role as the Bank of New Zealand is to help navigate Aotearoa towards a better future, this means working in an energising environment built around our customers to help our communities prosper. Our Workforce Management Team is responsible in developing forecasts, building an efficient set of schedules and monitoring...

  • Project Analyst

    4 weeks ago


    Wellington City, New Zealand Inland Revenue Department - New Zealand Full time

    **Project Analyst / Advisor - Workforce Planning Programme** - **12-month fixed term opportunity**: - **Wellington based** An exciting 12-month fixed term opportunity to support Customer Compliance Services (CCS) business groups with workforce management and planning. **Ara Whiwhi Mahi **| The Opportunity** This role will support an enterprise initiative...


  • Wellington City, New Zealand The Treasury Full time

    Come join us at an exciting time and unleash the power of our workforce data_ - _ Strategic and influential role _ - _Inclusive and supportive working environment_ - _ Take our reporting to the next level_ **Mō mātou | About Us** Here at **Te Tai Ōhanga - The Treasury**, we are committed to _Tiakitanga_ (our role of stewardship) to make Aotearoa a...