Insurer and Consumer Specialist

6 months ago

Auckland City, New Zealand Mercer Full time

**Insurer and Consumer Specialist**

**What can you expect?**

You will support the achievement of high levels of client satisfaction through effective administrative support to Brokers, Risk Advisors, Senior Risk Advisors and Principals within Mercer Marsh Benefits.

**What is in it for you?**

Marsh strongly believes in “Feeling comfortable bringing your whole self to work is a fundamental right of every colleague.” We offer following benefits to our employees so they feel valued each day at work:

- Leading training and development program
- Professional environment where your career path really matters and is supported in our global organization
- Great team environment with energetic and supportive colleagues

**We will count on you to**:

- Support the achievement of high levels of client satisfaction through effective administrative support of Broker, Risk Adviser and Senior Risk Adviser, Principal.
- Adhere strictly to the Company's Quality practices and other systems and procedures.
- Comply fully with the Company's errors and omissions avoidance policy.
- Other duties as may be required from time to time.
- Timely and accurate production/processing of:

- Invoices and related policy accounting documentation.
- Quotations, quote reports and placing slips.
- Premium and adjustment calculations.
- Information and documentation for pre-renewal and broking meetings.
- Draft policy wordings and endorsements for review by client executives.
- Draft renewal reports and insurance manuals.
- Certificates of currency.
- Up to date computer system records.
- Current and outstanding documentation follow ups.
- Outstanding debtors correspondence.
- Claims documentation as required.
- Premium funding documentation.
- All other documentation which may include preparation of PowerPoint slides, charts/graphs in Excel and PowerPoint.

**What you need to have**:

- Experience within insurance or financial services.
- Proficient in Microsoft Office tools - Excel and Word
- Clear and concise oral and written communication skills
- Strong numerical skills
- Excellent organisation skills with ability to prioritise work and meet deadlines.
- Excellent interpersonal skills with ability to work within a team.
- Adept to learning new technologies.
- Insurance knowledge

**About Marsh**:
At Marsh we recognise that our people have different priorities and commitments. We are passionate about providing an inclusive workplace that supports all of our employees in managing those priorities, and we celebrate the diversity of all the family groups that make up our extended Marsh family.

**Marsh McLennan is committed to creating a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law

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