Business Performance Manager

1 month ago

Auckland City, New Zealand North Power NZ Full time

Based in East Tamaki -Auckland, this new opportunity will oversee and lead the team for all contestable tenders including the shared services team across Auckland. This is a senior role for the Auckland business with the primary customer being Vector. This role will provide services for the three business units within Auckland ensuring consistent delivery across the greater Auckland business.

**The role**
Reporting to the General Manager Northern Contracting, as the Business Performance Manager, you’ll be responsible for providing leadership, management and delivery of all tendering works for Customer Initiated and Capital Projects, meeting Northpower’s and our clients’ expectations relative to the agreed performance targets and contractual obligations. The level of work being bid on under via this team is circa $150 - $200M p.a.

You will be pivotal in embedding operational excellence across our Auckland Region Contracting teams. You'll focus on management practices that build a culture of continuous improvement and excellence. Your key responsibilities will include but not limited to:

- Leading and mentoring teams to drive change by coaching across the business, helping them to embrace Operational Excellence principles
- Providing a pipeline of work for the delivery teams, including design and engineering services
- Fulfil the expectations of Northpower first: Safety, Qualitatively, Environmentally and Financially
- Consistently deliver customer requirements to high standard, minimising risk and keeping to agreed budget
- Meeting customer and Northpower quality standards: including scheduling, planning, liaising with customers, subcontractors, consultants, contractors and design estimators / engineers to deliver cost effective solutions
- Demonstrating our values by being recognised by others as a leader that sets the standards for the teams

**What’s in it for you?**
This is a rewarding opportunity to work for a purposeful, essential organisation in a critical safety leadership position where you make the role your own Here’s why you’ll love working with us:

- **Generous remuneration package** inclusive of full private use vehicle
- **Impactful work**: You’ll directly shape how we operate and the value we deliver to our customers. Your ideas will drive real results
- **Commitment to Professional Development**: We invest in our people. You’ll have the opportunity to gain certifications, and lead high-profile initiatives
- **Collaborative culture**: Work with a talented team that values fresh thinking, continuous learning, and embrace new challenges
- **Access to Northpower Group benefits** which include:

- In-house well-being program
- a Peer Support Network (Kaitiaki) and EAP Services
- Life Insurance and Group discounted medical insurance with Southern Cross
- Save big with access to a range of corporate discounts and benefits

**About you**
To thrive in this role you’ll have industry knowledge, along with a deep understanding of both financial and business acumen. You will have a wealth of operational experience, at least 10 years, across electrical distribution networks where you can build and maintain strong collaborative working relationships with consistency and composure to achieve high levels of customer satisfaction. You will show initiative and professionalism as expected in the role. You should have:

- Tertiary qualification in Business Management, Commerce, Finance or electrical (preferred)
- Solid leadership and mentoring skills to effectively engage at multiple levels
- Proven Financial management experience and have an excellent understanding of the various facets of contracting
- Robust commercial and analytical skills
- Astute in Performance and Conflict management
- Be a strategic, critical thinker with good judgment and sound decision making under pressure
- Excellent listening skills
- Ability to influence key stakeholders whilst demonstrating integrity and trust in a multicultural and multi-skilled environment
- Enjoy working as part of a team in a very busy team environment
- Tenacity to take problems through to successful outcomes despite potential barriers
- Ability to foresee challenges, read situations and respond efficiently and effectively

**About us**
Northpower is an electricity and fibre network provider for Whangārei and Kaipara, with more than 60,000 connected customers and over 90 years of network ownership.

Northpower is one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors. We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements.

We drive economic growth and prosperity as we invest in our networks and renewable energy. Our impact goes beyond infrastructure; it’s about empowering communities acros

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