Front Office Receptionist

2 weeks ago

Wellington, New Zealand City Stay Apartments Ltd ta Bolton Hotel Full time

**City Stay Apartments Ltd t/a Bolton Hotel**

**Front Office Receptionist**:
**Wellington, Wellington, Wellington City Centre**

$24 - $24 Hourly

Permanent Part time
- **Fun, supportive and diverse team**:

- **Work for a family run hotel**:

- **Full training provided and uniform supplied**

Bolton Hotel is Wellington's finest independent, NZ family owned and operated five star hotel, with an excellent central location for work or leisure in the capital. Just steps from the Parliament buildings and the central business district, Bolton Hotel is conveniently close to the best of the city's shops, cafes and restaurants and within walking distance of Wellington's vibrant waterfront.

We seek to create exceptional moments for our guests, providing outstanding service. We do this by providing a supportive family-feel where no team member is just a number which creates a warm, caring environment that extends to the guest experience. We have a genuine love for great hospitality and are our guest’s home away from home.

Bolton Hotel are currently looking for Front Office Receptionist to join our team

Receptionists are the front line of guest service at Bolton Hotel. They are responsible for ensuring that guests receive a warm welcome and are representing the values of Bolton Hotel.

**Key Responsibilities**:

- Guest arrivals, departures and general guest requests
- Implementing the guest sequence of service, ensuring complete accuracy in all tasks
- Maximising revenue with upselling opportunities
- Facilitate food and beverage service where needed in support of Artisan Front of House Team
- Assist and execute guest requests where required
- Assist the Hotel Porters where possible and where required
- Complete accurate invoicing and payment procedures

**Key Skills, Requirements**:

- Full Drivers Licence preferred but not essential
- Flexibility to work across seven days on a rostered shift basis, including weekends and public holidays - **must be able to work through the Christmas and New Year period and beyond February 2025.**
- High standards of personal presentation
- Excellent communication skills, both written and verbal
- Be exceptionally organised and dependable with a positive attitude towards hospitality
- Previous experience in a 5-star hotel environment is preferred but not essential

**Reference Number**: 241209REC

**Profession / Role**:

- Hospitality & TourisM/Front Office & Guest Services

**Employer**: City Stay Apartments Ltd t/a Bolton Hotel

**Date Posted**: 09th Dec, 2024

**Date Expires**: 23rd Dec, 2024

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